Remote Support
With MSP360 Connect
Remotely connect to users’ machines and provide efficient IT support anytime and anywhere.
Easily set up a remote connection with unattended access
Oversee and run all your remote connections from a single web console
Access multiple computers simultaneously
Designed for MSPs and businesses
Make the Most of Your MSP360 Managed Connect
Most of the issues related to a company’s IT infrastructure can be addressed online without the need to go anywhere in person. All you need in this case is a fast and stable remote access solution to get the job done.
Check this guide to learn how MSP360 Managed Connect, a fast and secure remote access solution with a robust feature set, can be applied in a number of IT support use cases, and what are the best practices for using it.
Efficient IT Support With MSP360 Connect
Remote Access Solution For Outstanding Customer Support
Provide Remote Support Worldwide
If your offices or your clients are spread across the world, the only way to fix their IT issues is to do it remotely. Distance doesn't matter when you have the right remote support tool at your fingertips.
Minimize Business Downtime
In the event of any unpredictable system or software issue that could bring a business to a halt, the best thing IT support can do is to fix it as soon as possible without going onsite.
Increase Efficiency
With a team of specialists that can quickly react by means of a remote access solution, issues are resolved faster and overall efficiency increases.
Improve Customer Interaction
With an MSP360 solution for remote access, you can reduce the number of customer complaints and resolve issues promptly with fast connection directly from the web console, file transfer, chat, multi-user sessions and more.