Traditionally, MSPs have leveraged commodity solution types that include antivirus, endpoint protection, as well as endpoint detection and response. But a new method of protection has entered the market that is worth discussing as a viable – and more effective – replacement to protect endpoints: Deep Learning. Discover the benefits of adopting the deep learning technology to protect your endpoints. Continue reading
Cost-Effective MSP Backup with Backblaze B2 and MSP360
Download our free whitepaper to take a look at the key features that Backblaze and MSP360 offer when creating backup solutions, and how using them in tandem can maximize business profitability. Continue reading
Business Plan Essentials for MSPs
It is important for MSPs to determine key business processes and milestones to structure operations and to provide partners and investors with crucial information about business. This template covers the essentials of an MSP business plan. Continue reading
MSP Quarterly Business Review Template
Download a free MSP QBR template to find out what kind of info you should include in your presentation, what reports to show, and what to say to increase client retention and loyalty through quarterly business review meetings. Continue reading
SLA and SOW Templates for MSPs
It is crucial for MSPs to have well-documented processes to guarantee an outstanding level of services delivered. These templates cover the essentials that should be included in service level agreement and statement of work. Continue reading
How MSPs Can Keep Clients Ready to Work Remotely
The 2020 pandemic has come and gone, and employees are now back to working in the office. But that doesn’t mean that they will never have to return to a work-from-home strategy.
Forward-thinking companies should be preparing plans and resources to enable them to switch back to a remote workforce in the event that another pandemic or similar disaster strikes. Continue reading
Transition from Break-Fix to MSP Done Right
Learn how to accomplish the transition from break-fix to MSP successfully and get tips on how to elaborate your offer, and what to do first after the transition.
Checklist for Starting Out an Internal IT Department
This checklists walks through the main steps and considerations you should cover as you build a new IT department from the ground up, including BDR, admin access to all systems, policies. documentation, budget. and much more. Continue reading
MSP’s Guide on How to Get First Clients
Trying to get managed service clients? Use these eight methods to find your next client (or first client) and start earning money for your MSP business! Continue reading
Marketing Toolkit for Selling Managed Security Services
To help you show the value of your managed cybersecurity services and change the mindset of small- and medium-sized business owners, we have prepared this package of free white-label MSP marketing materials you can customize and use to make more leads, sales, and profits with your managed security offering. Continue reading
7 Common MSP Sales Objections and How to Handle Them
Every sales process runs into objections from prospects, so you need to be ready to address a variety of questions and concerns. In this free whitepaper, David Galiata, an MSP sales representative, overviews some common MSP sales objections and shows how MSPs can deal with them. Continue reading
How You Can Power Your MSP Business with Wasabi and MSP360
There are two main ingredients for building a successful managed backup service: a reliable backup software platform and a flexible, cost-effective backup storage solution.
Read our guide to find out how MSP360 Managed Backup and Wasabi Hot Cloud Storage can help you build a reliable and profitable managed backup service. Continue reading