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Comprehensive Guide to Sales for Managed Service Providers

Comprehensive Guide to Sales for Managed Service Providers

Comprehensive Guide to Sales for Managed Service Providers

This book explains everything you need to know about MSP sales, from understanding sales channels and designing a sales pitch to qualifying leads and evaluating sales metrics. No matter how foreign sales may feel to you now, this e-book will give you the skills you need to launch and maintain a successful sales operation that ensures long-term profitability for your MSP business. Continue reading

4 Security Practices for Hybrid Cloud

4 Security Practices for Hybrid Cloud

As convenient and user-friendly public cloud environments may be, they are hardly the place to store sensitive data or confidential communications. At the same time, secure cloud environments can come with a hefty price tag. This is why more organizations are turning to hybrid cloud computing, which combines the benefits of both private and public cloud computing. Continue reading

Guide to End-User Verification and a Verification Policy Draft

Guide to End-User Verification and a Verification Policy Draft

Imagine that you get a call one morning from an end-user with a request to reset their password. The employee forgot the password or lost a mobile phone and now needs to set things up again. You routinely reset their password and thank them for the call. Later on that day, the organizational network has been successfully attacked, all their files are locked with ransomware, and you need to recover them as fast as possible. Continue reading

MSP’s Guide to Data Classification

MSP’s Guide to Data Classification

If you work with relatively small and few clients, data classification is easy: you need to backup everything, be ready to recover everything and all data should be secure. However, when you manage dozens of clients with hundreds of devices, it becomes harder to implement the same data backup, recovery, and security policy for all the data that your end users operate with. Continue reading

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Selling backup as a Service in 2021

Selling Backup as a Service in 2021: Guide for MSPs

Selling Backup as a Service in 2021: Guide for MSPs

In this guide, you will find tips on how to talk about BaaS with customers in a way that makes its value clear, but without getting so technical that clients become lost. Keep reading to learn how to explain the importance of BaaS, what backup options to explain, common types of objections to overcome, and more. Continue reading

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