MSP Business
Understanding the NIS2 Directive and How MSP360 Helps Organizations Comply
The Network and Information Systems (NIS) 2 Directive is a European Union framework that poses stricter cybersecurity and incident response requirements on entities that are considered to be essential or important to the EU’s economy and society. Here’s what you need to know about the NIS2 Directive, who it impacts, and how MSP360 can help organizations stay compliant.
What is the NIS2 Directive?
The NIS2 Directive requires continuous monitoring of networks and systems in order to monitor and analyze cyber threats, vulnerabilities, and incidents at a national level. It is aimed at implementing best cybersecurity practices, minimizing disruptions and downtime, and preventing financial losses caused by cyberattacks.
Who is Affected by the NIS2 Directive?
The directive applies to two categories of organizations:
- Essential Entities: Organizations operating in critical sectors like energy, transport, health, and financial markets.
- Important Entities: Organizations in sectors like postal services, waste management, and food production.
Since MSPs fall under the “Digital Providers” subcategory in the “Important Entities” category, as they often manage critical IT infrastructure for their clients, they must adhere to the cybersecurity measures by cooperating and implementing the enhanced cybersecurity frameworks not only for their own operations but also for the systems they manage.
Source: NIS2 Directive website
How MSP360 Complies with the NIS2 Directive
MSP360 offers a suite of tools that align with the NIS2 Directive’s requirements, enabling organizations to comply efficiently and effectively. Here’s how MSP360 solutions contribute to meeting these mandates:
Cybersecurity Risk Management
MSP360 helps you with business continuity and disaster recovery with extensive recovery capabilities, including file restore, image-based restore, VMware/Hyper-V restore, SQL Server restore, MS Exchange restore, bare-metal restore, and cloud restore.
Moreover, the Backup History Page offers detailed tracking of backup and restore activities to enable near real-time monitoring of the IT environment. This also can be achieved with the Plan Settings Report which provides progress and results of completed backup or restore operations, Summary Report which covers backup plans, restore plans, and consistency check plans, and custom alerts with prompt notifications for backup and restore activities to ensure timely actions and minimal downtime.
Real-Time Monitoring and Incident Response
- MSP360 RMM provides comprehensive monitoring of device parameters, including hardware, installed software, disks, and printers. Customizable alerts notify administrators about crucial infrastructure health metrics such as CPU and memory usage, disk space, antivirus updates, Windows updates, connection issues, and hardware/software changes.
- Integration with ConnectWise ensures seamless incident response by triggering ticket creation and providing real-time data, streamlining workflows, and enabling faster resolution of incidents.
Authentication and Secured Communication
MSP360 provides secure access to MSP360 applications via two-factor authentication via MSP Control for Android, MSP Admin for iOS, or third-party authenticators.
Reporting Obligations
Use MSP360 RMM alerts and the Backup History Page to monitor and report backup statuses, computer statuses, and any disruptions that might qualify as significant under the NIS2 Directive.
Conclusion
Complying with the NIS2 Directive requires a proactive approach to cybersecurity risk management and incident response. MSP360 equips organizations with the tools needed to meet these requirements, ensuring both compliance and the protection of critical assets. Whether it’s monitoring, reporting, or disaster recovery, MSP360’s comprehensive solutions enable organizations to navigate the complexities of the NIS2 Directive with confidence.
