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MSP Voice Episode 32 – “An Apple a Day” with Jeff Sagraves

MSP Voice Episode 32 – “An Apple a Day” with Jeff Sagraves

Jeff is the president of Blueline and based in Charlotte, NC. They consider themselves a technology solutions provider which includes managed services but also a broader set of services. One of their differentiators from other MSPs is that about half of their organization is focused on Apple support, including hiring former Apple Geniuses.

Part of their job is to make Macs work in a Windows environment which isn’t always easy. Blueline does focus a lot on both public and charter schools where Apple products are more prevalent. Jeff didn’t have a technical background but came into services after working for some of the big consulting companies. Jeff focuses on working on the business instead of working in the business and has set up a lot of repeatable methodologies that work well for Blueline and their 20% year over year growth.

Guest: Jeff Sagraves

Company: BlueLine

All episodes can be found on MSP Voice website,  YouTube (video) as well as popular podcast channels such as iTunesSoundCloud, and Anchor. You can also subscribe to new episodes via RSS Feed.

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Doug Hazelman
Doug Hazelman is a software industry veteran with over 20 years experience. Doug is currently VP of Technical Marketing for CloudBerry Labs. Doug engages with customers as well as the MSP community to help spread the CloudBerry message as well as get feedback on products and services. Doug has held various management positions at other software companies throughout his career, joining CloudBerry after spending 9.5 years at Veeam Software.