MSP360 Products
Set up MSP360 Managed Backup for Microsoft 365 and Google Workspace
With MSP360 Managed Backup, you can back up and recover emails, files, and other services under Microsoft 365 and Google Workspace accounts. This guide will help you prepare to back up your data: purchase licenses, set up storage destinations, and configure your MSP360 account.
Purchase User Licenses
Backing up Microsoft 365 and Google Workspace is licensed on a per-user basis. This means that you don’t need to purchase and assign licenses to all the users in the organization, but only to those you want to back up.
To purchase new licenses, click the Organization menu item and select Licenses. Click the plus button, add the required number of licenses in the Microsoft 365 / Google Workspace line, and confirm the purchase.
Note that backing up shared drives, such as SharePoint, Teams, or Google Drive, requires a separate license that you can purchase the same way.
Set up Cloud Storage
To back up your data, you need cloud storage. You can use an existing storage account or set up a separate one for Microsoft 365 or Google Workspace.
To add a new storage account, click the Backup menu item and select Storage Accounts. Click Add Account to start the setup wizard. You will need to choose a storage provider.
If you already have a cloud storage account, you’ll need to specify a bucket or container and provide access credentials. Refer to the Storage Providers documentation for detailed instructions.
If you don’t have a cloud storage account, consider one of the following options, which both include a free trial: MSP360 Storage Powered by Amazon S3 or MSP360 Storage Powered by Wasabi.
Set up the M365/Google Service Dashboard Link
You and your customers will use a separate Service Dashboard to manage M365 and Google Workspace backups. To access this, you need to set up a domain alias, for example “acme” for acme.apps.mspbackups.com. Click the M365/Google Backup menu item and select General. Add an alias and click the Save button.
You can also set up a subdomain of your company’s domain, such as backup.acme.com, with the Advanced Rebranding & Custom SSL License. Learn more in the documentation on rebranding the dashboard.
Add a Backup Account
After you have purchased licenses, added a storage destination, and created a domain alias, it’s time to set up a backup account.
Start by adding the domains or emails to back up. Click the M365/Google Backup menu Item and select Domains. There, click the blue “plus” button next to Domains and fill in the form:
- Domain(s): add the Microsoft 365 or Google account that you want to back up by specifying its unique domain name.
- Company: select the name of the customer organization.
- Backup Destination: select one of the backup destinations available to the company above.
Once you’ve filled in all the fields, click the Add button. You will see the new domain in the table. Now you can edit the domain to change settings, such as license assignment rules and storage limits.
That’s it. Now you can configure your account in MSP360 Managed Backup for Microsoft 365 and Google Workspace. If you have any further questions, feel free to contact our pre-sales team.
