MSP360 Products
Back up Microsoft 365 and Google Workspace with MSP360 Managed Backup
With MSP360 Managed Backup, you can back up and recover emails, files, and other services under Microsoft 365 and Google Workspace accounts. This guide will help you start backing up user data and shared resources.
MSP360 Managed Backup for Microsoft 365 or Google Workspace can back up and recover the following services:
- Contacts
- Calendar
- OneDrive, SharePoint, and Teams for Microsoft 365
- Google Drive and Shared Drive for Google Workspace.
The user interface, settings, and backup capabilities are the same for both products. This guide uses Microsoft 365 as a reference.
Open the M365/Google Service Dashboard
To start backing up your data, log in to the M365/Google Service Dashboard using the link found in M365/Google Backup, General section. After logging in, you will see the Home screen. It holds the domain-wide settings and shows the data usage graphs for the last 12 months. You will be prompted to select the services to back up domain-wide the first time you log in.
Configure User Backups
To start backing up the data under user accounts, navigate to Users. This page is the heart of MSP360 Managed Backup for Microsoft 365 and Google Workspace. Here you can see usernames and email addresses, the date of the last backup, the size of the backup, and which backup services are enabled for each user, including mail, OneDrive or Google Drive, contacts, and calendars.
To edit backup settings for a single user account, click the name of the account. To edit settings for multiple accounts, select the checkboxes next to them and click Configure Backups. Both options will open a slide-in with backup settings, having four sections:
- General options. Choose whether to back up mail, drives, contacts, and calendars of selected users.
- Permissions. Here you can allow users to sign in to the M365/Google Service Dashboard under their credentials to browse the contents of the backup. To enable users to recover data on their own, select the Restore permission.
- Retention policy. Here you can choose the retention policy settings. To select a policy, you should create it first. Click the Retention Policy list and select Create. Now you can assign the policy to a service.
- Information. When editing the settings of a single user account, this section provides general account information.
Once you’ve enabled backing up a user account, you don’t need to perform any manual actions. MSP360 for Microsoft 365 and Google Workspace will automatically back up your data up to twice a day, depending on the service's workload.
Service Dashboard Pages
To review the backed-up data of particular users, navigate to Mail, Drive, Contacts, or Calendar. There, select the user in the top-left corner of the screen. Clicking one of the service icons next to the user’s name on the Users page will open the same service page with that user already selected. On these pages, you can see the stored backups, recover or delete them, and check the history of backup and recovery jobs.
On the Mail page, you can also set up backup and archive options to create filters for emails you want to back up or archive. The archive feature is handy when you want to filter system messages that you want to remove from the inbox but keep backed up.
SharePoint and Shared Drive Backup
MSP360 Managed Backup can back up SharePoint for Microsoft 365 and Shared Drive for Google Workspace.
To start backing up one of these services, log in to the M365/Google Service Dashboard under a domain administrator account, navigate to Home, click Configure Backup, and enable the service. It will be backed up automatically from now on.
Now you can back up user accounts and shared drives in Microsoft 365 and Google Workspace using MSP360 Managed Backup. If you have any further questions, feel free to contact our pre-sales team.
