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Introducing MSP360 RMM 2.0. Now With Third-Party Patch Management

Introducing MSP360 RMM 2.0. Now With Third-Party Patch Management

We are thrilled to share the release of MSP360 RMM 2.0, the latest version of our remote monitoring and management solution. This update brings many exciting features that take the platform to new heights, empowering IT professionals to effectively monitor and manage computer networks. This article will provide a comprehensive overview of these latest improvements and their positive impact on remote management.

Integration with WinGet for Third-Party Patch Management

MSP360 RMM now allows effortless installation and update of third-party applications directly from the WinGet repository. No additional agents required. This seamless integration leverages the built-in capabilities of WinGet, which is by default included in Windows 10 and newer Windows desktop operating systems.

The ability to install and update third-party applications is available both through the RMM panel for individual computers and through Group Action Tasks for multiple computers.

WinGet Integration

WinGet Group Actions

Further reading The Essentials of Third-Party Patch Management

Effortlessly Group and Manage Computers with Tagging

We've introduced tagging that allows you to categorize devices based on various factors, such as location or computer type – just type a relevant tag, or choose from the existing ones, and save. Once you assign tags to your devices, you will be able to apply Group Action Tasks only to computers with the specified tag, and also easily filter alerts in the Alert History using these tags.

Tagging

Tagging

Tagging

 

Interactive PowerShell Console

Working in the PowerShell console has become more convenient – now you can work in the PowerShell terminal via RMM in the same way as if you were working directly on a computer. This includes the ability to work with variables, execute dependent commands one by one, and more.

PowerShell new

Improved Process for Adding New Scripts to the Script Library

The process of adding new scripts to the Script Library has been made much simpler with the latest update. You no longer need to create a category for new scripts, and if you choose to create categories, managing them is now a breeze.

Scripting

Scripts new

View Windows Updates Installation Dates

With the new features integrated into MSP360 RMM 2.0, you can now see installation dates for installed Windows updates.

Installed updates

Export to CSV for All the Tables in the RMM Side Panel

You can now easily export to CSV not just the basic computer info for a specific computer, but also many other details of what's going on with the computer, including:

  • Installed services
  • Installed software
  • Available Windows updates
  • Installed Windows updates
  • Installed hardware
  • Created Hyper-V virtual machines

Computer services

Adjustable Timeout for Scripts Execution in Group Action Tasks

Some scripts may require a significant amount of time to execute. MSP360 RMM 2.0 introduces adjustable timeouts to track script execution in Group Action Tasks. Users can now extend the tracking timeout for specific scheduled operations. That means that you can now make sure that RMM receives results of their execution by increasing tracking timeouts for required scheduled operations.

Timeout

Bug Fixes and Improvements

Apart from the significant updates mentioned above, we have integrated various subtle improvements and addressed multiple bug issues to elevate your overall experience with MSP360 RMM. These refinements intend to improve the user-friendliness of our platform.

Conclusion

This release is inspired by the valuable feedback from our community. You can always vote for your desired features or submit new ones on our feedback board. Reach out to us if you have any questions.

If you are already a customer, follow the link to access and try our latest features. If you'd like to try MSP360 RMM, visit this page and start your 15-day free trial.

author avatar
Alina.I
MSP360 RMM.
Simple. Reliable.
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