How to Send Diagnostic Information with MSP360 Backup

Sometimes it takes a lot of time to understand what the issue with your backup is and what has caused it. This is when diagnostic log helps dramatically. With MSP360 Backup, you can easily send us the diagnostic information.

How to Send Diagnostic Information with MSP360 Backup

1. Run MSP360 Backup, go to Tools| Diagnostics.

2. In the "Diagnostic" dialog, specify your name, email address, and problem description. Then hit Send to Support.

Alexander N

Alexander is the director of marketing at MSP360 and has been an important member of the company since its inception. He is an expert in IT marketing and has extensive knowledge of cloud storage services. Alexander cooperates with cloud vendors, MSPs, VARs and communicates the market needs and trends to our team.

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MSP360 Backup

An affordable and secure backup solution that works on all major platforms, including Windows, Linux, Mac, Hyper-V, and VMware.