How to Activate MSP360 Software Offline

In case that you don’t have the opportunity to activate your copy of MSP360 Explorer, MSP360 Backup or MSP360 Drive online, you can use the offline activation.

Offline activation is done via the command-line interface of the product. For MSP360 Backup and MSP360 Explorer, there is also offline activation via the graphical user interface available.

Below are short offline activation instructions for each of the MSP360 products.

How to Activate MSP360 Explorer PRO Offline

1. Launch the product. Click Offline Activation.

2. Enter your Email address, your license key, and click the “Generate Service Key” button.

Note: If you want to take advantage of the 15-day free trial period, you can select Activate Trial and then enter the code that we'd sent you right before you started downloading the installer from our website. If you've lost the code, click I don't have the code under the text field.

3. Copy the generated Service Key by clicking the “Copy to Clipboard” button and email this key to support@msp360.com with the “Offline Activation” subject.

4. You will get an email notification with the ticket number assigned to your request. The activation key will be shortly provided to you by our support department via e-mail.

5. After you receive the activation key from MSP360 support according to your ticket, copy the key from the email, go to the second tab of “Product Activation” screen, and paste the key to the field in the bottom of the “Activate” tab.

6. Press the “Activate” button. If the activation code has been entered correctly, a notification appears.

7. Press “OK” to finish up the activation. After that, your MSP360 Explorer application launches.

How to Activate MSP360 Backup Offline

1. Launch the product. Click Offline Activation.

2. Enter your Email address, your license key, and click the “Generate Service Key” button.

3. Copy the generated Service Key by clicking the “Copy to Clipboard” button and email this key to support@msp360.com with the “Offline Activation” subject.

4. You will get an email notification with the ticket number assigned to your request. The activation key will be shortly provided to you by our support department via e-mail.

6. Press the “Activate” button. If the activation code has been entered correctly, a notification appears.

7. Press “OK” to finish up the activation. After that, your MSP360 Backup launches.

How to Activate MSP360 Drive Offline

1. Click on the Windows "Start" button.

2. Type cmd.exe in the search line to run the Windows console, press "Enter".

3. Type the following command to change your current folder to product installation folder for MSP360 Drive:
cd "C:\Program Files\CloudBerryLab\CloudBerry Drive"

4. Type cbd.exe /activatelicense -e "email" -k "your_license_key" –or to generate offline request. Replace "your_license_key" and "email" with your actual email and license key you received when buying the product. Press "Enter" and don’t close the console.

5. Now you shall see a service key as an output.

6. Send the service key to support@msp360.com.

7. Wait for the reply. You shall receive the product activation key in the message. Copy this key and get back to the Windows console.

8. Type cbd.exe /activatelicense -e "email" -k "your_license_key" -oa "activationkey_received" to finish the activation. Replace "your_license_key", "email" and "activationkey_received" with your actual email, license key and product activation key from the email message. Press "Enter" and close the console.

If you’ve done everything correctly your MSP360 Drive shall be active now.

Conclusion

If you still have any activation issues, please visit our official Help Center.

Alexander N

Alexander is the director of marketing at MSP360 and has been an important member of the company since its inception. He is an expert in IT marketing and has extensive knowledge of cloud storage services. Alexander cooperates with cloud vendors, MSPs, VARs and communicates the market needs and trends to our team.

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