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What is an MSP

What Is an MSP (Managed Service Provider)?

What Is an MSP (Managed Service Provider)?

As companies increasingly rely on IT to drive innovation and growth, they’re faced with complex challenges: managing infrastructure, protecting against cyber threats, and adapting to ever-changing technologies. For many organizations, the solution is to partner with a Managed Service Provider (MSP).

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Air-Gap Backups vs. Immutable Backups: Which Strategy Best Protects Your Data?

Air-Gap Backups vs. Immutable Backups: Which Strategy Best Protects Your Data?

The relentless rise of ransomware has made one thing clear: backups are no longer just a recovery tool but a critical line of defense. For managed service providers (MSPs), protecting client data goes beyond simply having backups—it requires ensuring those backups remain untouchable, even in the face of advanced cyberattacks where threat actors seek to compromise backups in conjunction with ransomware attacks.

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3 Ways MSPs Make Mistakes with Creating Backups

3 Ways MSPs Make Mistakes with Creating Backups

While backups seem like a simple enough service offering to execute, there are a number of places MSPs make mistakes that will only cause problems in the future.

Whether you’re new to backups or have been offering them for some time, you’ve no doubt encountered customers that either already have backups running (likely from the last provider they used) or want you to do backups in a specific manner to accommodate their desires. Continue reading