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How to Create a Windows Server System Image Backup with MSP360

How to Create a Windows Server System Image Backup with MSP360

Windows Server, like any other server, requires regular backups. Manual backups are not an option, as they take up too much time and human resources. What is even more important, they put your data at risk of loss due to human error. In this article, we’ll describe how to automate Windows Server system backups with MSP360 Managed Backup. Continue reading

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How to Create a System Image Backup for Windows

How to Create a System Image Backup for Windows

Backing up your data is essential, but this process doesn’t only apply to files and folders. Even if you do not run servers or SQL databases, you still need to back up system images of all the computers you work with, as any of them might encounter a system crash, hard disk failure or malware attack. Continue reading

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How to Set Up the Retention Policy for Office 365 or G Suite in MSP360

How to Set Up the Retention Policy for Office 365 or G Suite in MSP360

The retention policy is a vital part of creating your backup process. It determines what versions of the data should be saved and for how long. With a proper retention policy, you can be sure that all the information that is stored in your Office 365 or G Suite services is safe. In this guide, we explain how to set up the retention policy for these services in your backups. Continue reading

Backup-management

Guide to Backup Management for MSPs

Guide to Backup Management for MSPs

At first glance, managed backup services may seem simple. You just copy data to a backup location, then recover it from there if disaster strikes, right?

Well, no. A reliable, cost-efficient backup and recovery strategy requires much more than this. Below, we offer an overview of what it takes to build a truly successful backup and recovery operation, along with links to further reading for more in-depth information. Continue reading

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Top 10 Mistakes MSPs Make that Cost Time and Money

Top 10 Mistakes MSPs Make that Cost Time and Money

Running a business is challenging, even in the best of times, let alone in times of economic instability. More than ever, it is important to think about your business processes and identify opportunities to eliminate costly inefficiencies or errors. This way, you’re in the best position possible to weather any turbulence brought on by the coronavirus pandemic and emerge safely once it’s over. Continue reading

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Communication Strategies for MSPs

Communication Strategies for MSPs

Introduction

You’ve probably heard the phrase “No news is good news ''. When it comes to your MSP business, it’s definitely not true. In fact, it could be a sign of trouble. Effective client communication is an enormous part of a long-term growth strategy. If your clients are suffering in silence, you’re probably going to lose them without a chance to amend the relationship. Continue reading

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Best Practices for Overcoming IT Talent and Retention Challenges

Best Practices for Overcoming IT Talent and Retention Challenges

It’s no secret that hiring – let alone retaining – talented IT professionals is a real challenge. It was hard before the pandemic, when 42% of businesses reported sourcing as their top difficulty in recruiting for IT roles. But it has become even harder following the pandemic and the “Great Resignation,” which led to a surge in the number of tech workers who are leaving their jobs for other companies – or, in some cases, even exiting the industry completely. Continue reading

Deprecating Support For Transport Layer Security 1.0 and 1.1

MSP360 is Deprecating Support for Transport Layer Security 1.0 and 1.1

MSP360 is Deprecating Support for Transport Layer Security 1.0 and 1.1

What is TLS?

Transport Layer Security, more commonly known as TLS, is a security protocol for establishing encryption channels in order to provide secure communications over computer networks. Currently, MSP360 supports TLS 1.2, which is far more secure than TLS 1.0 and 1.1. Continue reading