If everything’s going according to plan, you’re landing more clients, generating additional MRR and scaling your organization, but as your business transforms into a powerhouse, your MSP organizational structure undergoes significant changes, and if you’re not careful with the framework, you can find yourself in a bit of a dilemma. Continue reading
Join MSP360 and AWS for an open discussion about the power of this combined solution and hear from a real customer who tells his own story about the decision to use MSP360 / AWS to protect his customers! Continue reading
Download our free guide to learn more about basic principles behind developing KPIs, and suitable key indicators for monitoring your managed IT business. Continue reading
Download white-label marketing templates that you can use to demonstrate the value of your Microsoft 365 offering to your prospective customers. The pack includes a 1-page promo brochure (PDF and AI), sales presentation (PPTX), and email template (HTML and TXT). Continue reading
For MSPs, there is a lot of value in selling Microsoft 365 (formerly called Office 365) as a managed service. It can be a way to get your foot in the door in order to offer managed cloud services, leading customers to consume other solutions from you, such as VoIP, cloud backup, and cloud CRM. And even if they don’t, Microsoft 365 can be a very profitable managed service on its own. Continue reading
Because Microsoft 365 is a cloud-based SaaS platform, it’s easy for customers to assume that the data they create or store on it is always safe. Of course, MSPs know that that is not the case; there are a variety of ways in which data can be lost in a Microsoft 365 environment, which is why managed backup services for the platform can be a profitable offering for an MSP business. Continue reading
In this free guide, we offer tips and practices for keeping your networks clean and well-organized, including effective labeling practices (both at networks and termination points), determining appropriate sizing for your network, tips on standard network sizing, network cooling and heating practices, and more. Continue reading
If you support companies whose employees worked from home during the coronavirus pandemic, you may now find yourself helping those companies to move their employees back to the office. To make this transition smoothly and securely, MSPs must address a variety of factors. Continue reading
A successful managed services business requires the right technology stack. Some tools within the stack, such as remote monitoring and management software, may be obvious. Others, like finance and accounting tools, are less so. But in order to work as efficiently as possible, it's important to be sure your MSP technology stack addresses all of your business' needs. Continue reading
Many backup and disaster recovery (BDR) vendors in the market host backups in their own clouds. While this doesn’t sound like a big deal, it can be, especially when considering pricing, feature set, and security. Continue reading
Convincing businesses to leverage your IT services can be tough. What can you do to demonstrate the value your MSP provides to clients? Well, numbers are more persuasive than words. Here is a list of 17 statistics broken down into three categories for you to use the data to drive your MSP sales approach. Continue reading
Even though MSPs are constantly reevaluating their technology bundles to fit the needs of their customers, the COVID-19 crisis has forced them to completely rethink their approach to managed IT services.
Readjusting to the “new normal” is going to take businesses time, but MSPs should be the ones on the front lines assisting them with this transformational change, and, in many ways, they already have. Continue reading
