Delivering reliable data backup services is challenging in any setting. But for MSPs who work with clients in regions prone to natural disasters, such as California, backing up data reliably is even more difficult — especially if customers expect the option of being able to store data locally as well as in the cloud. Continue reading
Customers are asking their Managed IT Service Provider (MSP) to expand services beyond simple RMM-type services to include Backup and Recovery. But with no real expertise, many MSPs make the same common mistakes when trying to protect their customer’s data, systems, and applications. So, where are MSP’s missing the mark and how can they prevent them? Continue reading
Abbeycomp IT Solutions is a managed service provider that faces two challenges familiar to many MSPs who provide managed data backup: It has hundreds of terabytes’ worth of data to back up, and that data is spread across multiple systems, making backups especially difficult to
manage. Continue reading
There’s no denying the fact that selling managed security services can be hard. But it’s also critical if you want to run a successful MSP business that includes security offerings.
Below, we walk through common challenges that MSPs face in selling this type of service, then identify solutions. Continue reading
Whether you're a managed services provider (MSP) looking to transition into a managed security services provider (MSSP) or plan to launch a new MSSP business without having worked previously as an MSP, there are a variety of tools and you'll need to power your operations. This article offers a comprehensive overview of those tools, and the various types of MSSP service categories they cover. Continue reading
The New York region has had a thriving managed service provider (MSP) industry for decades, which serves a variety of verticals. In this saturated market, it can be hard for MSPs to stand out from the crowd and stay competitive. Succeeding requires catering to many different industries while offering ultra-reliable services at competitive prices. Continue reading
To most IT professionals today, the term “tape drive” conjures images of mainframes, blinking green text terminals, and other computing relics of a bygone era. But the fact is that many organizations – including the non-profit IT companies – continue to rely on tape drives for storage needs. Continue reading
There is no shortage of data backup vendors. What is in short supply, however, are data backup applications that are affordable and easy to use. Continue reading
Founded in France in 2014, Nuabee is a French MSP that delivers cross-platform managed DRaaS solutions across Europe. The solution is aimed at different sizes of companies (from 100 to 10,000 people) in different sectors of activity.
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If your MSP business is good at what it does, then expect growth to come naturally. And while that would be a great thing overall, increased growth also happens to attract its fair share of challenges. Continue reading
Sure, as an MSP professional, there’s no doubt you’re pretty skilled when it comes to IT services. You can comfortably manage data, fix hardware or software issues, tweak network components, backup systems, and so forth. Continue reading
For an MSP, collecting metrics to monitor your business's performance is as important as collecting metrics to monitor networks or servers.
This guide offers an overview of the business metrics that every MSP should track in order to keep revenue steady or growing and maintain visibility into the financial health of the company. Continue reading
