Generating referrals from existing clients can grow your business significantly if you’re willing to dedicate enough time and resources to the effort. MSPs without marketing funds to allocate to other types of MSP marketing strategies — including content marketing, SEO, and influencer marketing — benefit from client referrals when the strategy behind the effort is well thought out and properly executed. Continue reading
For MSPs, selling Disaster Recovery as a Service, or DRaaS, can be challenging for a number of reasons.
These start with the term itself. “Disaster recovery” sounds dramatic, and may mislead some customers into assuming that the service is useful only during truly extreme disasters, rather than in the face of any type of data loss or business disruption. Continue reading
In the MSP ecosystem, customers often lack the technical expertise to understand the managed services that MSPs offer.
That's only natural. After all, one of the most common reasons why customers hire MSPs is because they don't know how to provide IT services themselves. Continue reading
The shift to working from home that many companies have undergone in response to the coronavirus crisis has created a variety of challenges for MSPs who manage these companies’ IT networks. Among them is the sudden entry of personal devices into business networks. When employees began working from home, many started using personal devices for business operations. Continue reading
Chris Wiser and Doug Hazelman talk about how your MSP can reboot your revenue and grow coming out of these uncertain times! Learn how to leverage your MSP services to get more leads, increase conversion rates, and continue to grow your business. Continue reading
Following these four steps will keep your MSP business going during the crisis. They will not only help you to survive this unfortunate pandemic but to come out stronger on the other side. Continue reading
What is a managed service provider, or MSP?
The simplest short definition of MSP is that an MSP provides outsourced IT solutions.
The types of IT solutions that MSPs offer can vary widely. Not all MSPs offer the same list of solutions, and there are no specific solutions that you must provide in order to qualify as an MSP. Continue reading
MSP360 has yet again been recognized for its comprehensive backup and recovery solutions.
The recognition this time around comes from the widely respected The Channel Company, through its Computer Reseller News publication. Continue reading
Earlier we had an article on 7 best free and open-source ticket systems for MSPs. Today we want to show you how you can integrate the MSP360 Managed Backup solution with your help desk portal using email.
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As an MSP, you may find yourself managing IT infrastructures or environments that include a mix of different operating systems. You might be working with Linux and Windows servers at the same time, for example. Or you may be supporting Windows workstations alongside Macs. Continue reading
Using PowerShell to remotely manage your servers is both fast and effective. Once you get everything set up, the rest will become second nature by running the various cmdlets that will be discussed in this guide. Continue reading
No matter what you do, some employees will never be happy with the decisions you make as a leader, but if you create a more inviting workplace, many of them will show their appreciation for your efforts by being more productive. Continue reading
