Josh started his business, Eleet Technologies, in 2004 after working for a dial-up internet service provider. Eleet started as an IT company but over the years evolved more into a development company focusing on websites and other services. Continue reading
My guest this week is Marvin Bee of MB Systems in Ft. Lauderdale, FL. Marvin has been in business for himself for over 20 years. Marvin initially got started because he saw an opportunity at his previous employer that his employer didn’t want to pursue. Continue reading
Many MSP owners are conflicted about growth. While they’re not opposed to generating more revenue, more responsibilities create additional stress for entrepreneurs — and that’s not something many people are up for enduring, especially if they’re already feeling burnt out. Continue reading
This week’s guest is Tony Tsao with Purplo out of Vancouver, BC. Tony starts off by explaining his company name (hint: red and blue make purple) and then we jump into the interview. Continue reading
As a one-man shop, you’re managing tickets, sending invoices, providing support, managing servers and monitoring networks — all of which can easily burn you out if you don’t take the time to care for yourself mentally, physically and emotionally. Continue reading
Gilles is the president of Paris based TeamReso. In business for 10 years, TeamReso has also launched a few other companies including CloudReso (MSP, CloudBackup) and SysReso (customer development). Continue reading
This week I am joined by Nate Sheen out of the greater Cleveland, OH area. Nate has owned his own MSP, DataCom Technologies, for over 4 years now and having great success by focusing both on residential and commercial customers. Continue reading
This week I’m happy to be joined by Brian Helwig, the CEO of MSP360 (formerly CloudBerry Lab). In case you haven’t heard, CloudBerry Lab is now MSP360. Brian and I previously worked together at Veeam where we had an office next to each other. When I heard Brian was joining MSP360 I was excited to work with him again. Continue reading
Running a one-man shop is stressful. You have to serve as head of sales, support, accounts payable and accounts receivable and more, all at once. And if the business runs solely on you, when you’re not working, you’re not making money. Even taking a sick day can set you back for the month. Continue reading
Whether you're an MSP or an MSSP, prioritizing security is essential — especially today, when cybercriminals are increasingly targeting MSPs as a way to get into IT systems. Indeed, despite efforts by IT security professionals to mitigate threats, more than 33 billion records are expected to be stolen by cybercriminals in 2023 alone, according to a report by Juniper Research. Continue reading
Bob Coppedge is back and he has a new book. You may remember Bob from episode 33, Monthly Recurring Relationships where we talked about his MSP, Simplex-IT, and he also mentioned that he was writing a book about Co-Managed IT. Continue reading
Many backup and disaster recovery (BDR) vendors in the market host backups in their own clouds. While this doesn’t sound like a big deal, it can be, especially when considering control, security, and pricing.
