Before I ran my own Managed Service Provider (MSP) business, I worked in corporate IT.
I worked for some large organizations like Ernst & Young, GE Capital, and the NHS.
One lesson I learned in these corporate environments was the value of standardization and scalability. Continue reading
How you package and price your support offering is the most important decision most IT providers will make. Learn the best practices that will ensure you get it right and keep your monthly recurring revenue growing. Continue reading
So, you've found out that Amazon S3 Glacier is the cheapest storage solution on the market and want to migrate your workloads there? Don't be in a hurry, though. Amazon Web Services has indeed created one of the cheapest solutions available, but it has its tricks.
Are you making enough money by providing backup? Are you tired of maintaining expensive on-premises hardware just to provide backup? Moving your customer's backups to the cloud may be the solution. This webinar will explore how MSP360 SaaS-based solution can provide you the ultimate in flexibility and profitability in providing backups to your customers Continue reading
Onboarding can become the starting point of the long-lasting relationship or for the eventual loss of the client. It is a cornerstone of working with the new client, where you show how well-structured and organized your company and processes are. This whitepaper consists of best onboarding practices and a checklist which can be the baseline for your future procedures or can help you to review the existing ones.
MSPs who offer backup services ensure their customers are protected against data loss while providing a new managed service revenue stream. The ideal solution needs to provide power and flexibility for the MSP while delivering the best service at a manageable cost for your customers. Continue reading
Backup services are fundamental to keeping your customer data protected. Cloud storage further protects the data off-site while allowing you to deliver this added protection to your customers at an affordable price. Continue reading
The ever-expanding role of data in every facet of our lives has made it increasingly important to plan for the possibility that something might go wrong. And given the various threats to data, chances are it probably will. That’s why you should be prepared all the time. Continue reading
Backing up Linux servers is crucial if you want to be protected against unexpected failures or data loss. The approach you take to Linux server backups will vary depending on which kind of Linux server you have an what it is used for.
For the common Windows user or even some Windows administrators, Linux often seems like a scary, foreign beast. But it doesn’t have to be. It’s true that Linux does things differently from Windows in many respects, but once you start to wrap your mind around how Linux works, mastering it is much less difficult than you might think.
When we think about large data storage, the first things that spring to mind are magnetic hard drives, as SSD technology is more about speed than volume. Next year might be revolutionary for the HDD industry since major manufacturers - Seagate and WD - presented their new solutions which significantly improve data writing density. BTW, there are lasers and microwaves involved.
Starting a managed service provider business is hard work, and it requires careful planning to be carried out successfully. It can be tempting to dive right in and start offering technical services; after all, that’s what you know best if you have worked in IT before. However, it’s critical to ensure that you start your MSP business properly by defining your offerings effectively, establishing an appropriate pricing strategy, setting up the right workspace and starting off on the right foot with your first clients.
