Details and specifics are too important for you to just wing it, especially when you’re dealing with long lists of configurations, server names, and other easily-forgotten information. That is the reason why SOPs are so popular and well-supported in the MSP community.
Have you ever been hit with ransomware? Last year we saw a lot of attacks targeting MSP businesses, especially at the end of the year. It's always the same — you are either "fully" prepared or yet you are not. Managed IT providers need to prepare themselves and their customers with the right approach and the right tools. Continue reading
Building security awareness can be as complicated as it is rewarding. End-users are the most targeted resource within a company, but they are also the first line of defense. Often, employee security awareness can be the difference between a failed attack attempt and a security breach.
One of the primary tasks of any Office 365 administrator is managing user accounts, licenses, and groups. Sometimes it gets easier to perform these tasks in the Microsoft 365 admin center, but other tasks are much quicker and easier to do with PowerShell.
Backing up data regularly is one of the most important things you can do to protect against a ransomware attack. With backups, you have a “clean” copy of your data that you can use to restore operations in the event that ransomware takes control of production systems.
A network is a lot like a community. Both a network and a community are made up of hosts. In a community, we’re talking about homes and other buildings; in a network, it’s PCs, servers, and other devices. The roads that deliver traffic between these hosts in the network world are generally Ethernet, although they may include other types of cables.
By the very nature of the potential disruptions that require backups, the business of backups is anything but predictable – you’re creating backups because you don’t know which system will crash, which data will be accidentally deleted, or which location will lose power. And it’s this unpredictability that causes MSPs to make mistakes that inevitably cause problems, whether during backup itself or during recovery.
Automation tools have changed the managed service provider landscape forever. These tools have made it possible for network administrators to do what they never thought possible previously. This includes pushing out settings changes and sending updates to hundreds or thousands of users at once. The time saved thanks to these tools is truly priceless. Furthermore, automation tools also make unattended changes flow seamlessly. This makes it easier to make changes when most appropriate for the end user. Continue reading
Do you struggle with how to market your MSP services? Have you tried Facebook ads and Google Adwords and ended up just wasting money? Do you feel like you’re spinning your wheels when it comes to marketing?
There’s no shortage of companies out there offering to help MSPs market their services. Some are great, some just want your money. Continue reading
If you’re like many MSPs, you’re most familiar with the Microsoft Windows ecosystem. You know the ins -and -outs of Windows workstations and servers. You’re an expert in PowerShell, Active Directory and other critical Windows tools. Continue reading
Backup is one of the most important practices for any business and should be approached with care and attention to detail. Your choice of retention and scheduling scenarios should be based on your business needs.
In this article we’ll talk about essential retention considerations and assets which will help you set up your backups properly. Continue reading
If you think ransomware works in the same way as other types of cyberattacks, you may be overlooking important steps for protecting against it. This article provides an overview of defending yourself against ransomware by assessing the current state of ransomware threats and discussing the latest developments in ransomware design, and creating a ransomware backup strategy.
