For an MSP, having the technical expertise necessary to deliver managed services is only half the battle in running a successful business. Equally critical is your ability to provide positive customer service -- and doing that takes more than just technical know-how.
Configuring backup plans on many endpoints can be hard due to the complexity, scale, maintenance, and security challenges that need to be addressed. However, with a centralized backup management solution it’s easy to configure and manage backup plans across all endpoints. Continue reading
Most MSPs have little formal training in human resources. Nonetheless, running an efficient MSP HR operation is critical for all but the smallest of MSP businesses. Unless you’re a one-person MSP working for yourself, then you have employees, which means that you need an HR operation to hire and manage them. With that need in mind, this article provides an overview of MSP HR basics.
So you have finally reached the point where you don't worry about finding and onboarding new customers since both your expertise and your reputation are indisputable. However, landing another shop or a small office brings you low MRR and no satisfaction. There’s no challenge - you have already mastered the SMB space.
Cloud computing has redefined all parts of the IT industry, including managed services. Today, MSPs must embrace the cloud in order to deliver the best value to customers and optimize their business's operating costs.
It is essential to have a backup system in place to ensure that data is not lost in case of a disaster. Among various backup methods, the Forever Forward Incremental backup is a reliable and efficient way of backing up data. Continue reading
As we become increasingly reliant on technology, the importance of having backups for our data cannot be overstated. World Backup Day, which falls on March 31st, is an annual reminder of just how critical backups are to our digital lives. In this blog post, we'll discuss the importance of backups and how MSP360 can help you secure your data. Continue reading
From this guide, you will learn how to create a backup plan for file-level backup with MSP360. We will do this remotely from the MSP360 Managed Backup web console. Continue reading
We are happy to announce that the new MSP360 Managed Backup 6.5 is out! This release introduces the new backup format for macOS and Linux, and item-level exclude for VMware backups.
We’re excited to introduce a new release of MSP360 Managed Backup for Microsoft 365 and Google Workspace! With version 3.1, we added automatic data cleanup and M365/Google Workspace backup and restore email notifications, and enhanced the domain settings page in the Management Console. Continue reading
With MSP360 Managed Backup 6.4.5, we’re introducing major improvements to the main menu structure for new providers, improvements to the Computers page, support for Azure Single Sign-On in the Management Console, and free web-based remote access for backup users. Continue reading
We’re excited to introduce a new update to the MSP360 Platform! With version 6.4, we are adding native two-factor authentication with MSP360 mobile application for iOS and Android. Continue reading
