Anastasia B | MSP360 Blog

6 min read

Public vs Private Cloud Storage vs Vendor Cloud: What Is Best

By Anastasia B on July 30, 2020

6 min read

Public vs Private Cloud Storage vs Vendor Cloud: What Is Best

Everyone knows that backup is a must nowadays. When you lose your data, you lose money and, in some cases, the whole business or, if you are a managed IT provider, your clients. The amount of data you need to back up is getting bigger and bigger over time. It has got so big, in fact, that the popularity of local storage solutions and local backups is diminishing. You can, for sure, store your data in the cloud, but how do you choose the right option?

By Anastasia B on July 30, 2020

6 min read

3 Reasons Why Efficient IT Is the Key to Business Survival

By Anastasia B on July 23, 2020

6 min read

3 Reasons Why Efficient IT Is the Key to Business Survival

In uncertain times, only the most efficient businesses will survive. In 2020, it’s obvious that efficiency is based on flawless and streamlined operations that are, in most cases, based on IT solutions. However, this is not obvious to everyone. Sometimes the corporate decision makers fail to see the perspective of robust IT infrastructure and solutions. In this article, we will reveal why exactly your business should invest in IT.

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By Anastasia B on July 23, 2020

7 min read

Efficient Backup Strategy in 3 Steps

By Anastasia B on July 21, 2020

7 min read

Efficient Backup Strategy in 3 Steps

According to the National Archives and Records Administration in Washington, D.C., 93% of companies that experienced a data loss resulting in downtime of over 10 days filed for bankruptcy within a year of the disaster. Half of these did so immediately.

By Anastasia B on July 21, 2020

3 min read

LAN Systems Chooses MSP360 to Avoid Hidden Fees and Usability Issues

By Anastasia B on July 20, 2020

3 min read

LAN Systems Chooses MSP360 to Avoid Hidden Fees and Usability Issues

When you’re choosing software to build a managed backup service, be sure to look out for hidden fees. That’s the takeaway from the story of LAN Systems, a midsize MSP based in the Atlanta, Georgia area that struggled with unexpected costs in its initial backup solution, prior to switching to MSP360 Managed Backup.

By Anastasia B on July 20, 2020

5 min read

ITSM for MSPs: Guide to IT Service Management

By Anastasia B on July 15, 2020

5 min read

ITSM for MSPs: Guide to IT Service Management

IT service management, or ITSM for short, is a strategic approach to optimizing and improving IT service company strategy, goals, objectives, and processes to maximize the quality of the service provided to the customer. This approach is popular among managed service providers who target bigger clients with more advanced IT needs and demands, or those whose aim is to build a flawless and streamlined service.

By Anastasia B on July 15, 2020

188 downloads

ITIL Incident and Problem Management Checklist

By Anastasia B on July 14, 2020

188 downloads

ITIL Incident and Problem Management Checklist

Download this ITIL Incident and Problem Management Checklist to get an example of ITIL guidance in the context of the Incident Management, Request for Change template, and Post Implementation Review template applicable for Problem Management life cycle.

By Anastasia B on July 14, 2020

6 min read

MSP Client Offboarding Checklist

By Anastasia B on July 8, 2020

6 min read

MSP Client Offboarding Checklist

One day you will lose a customer. Whether it’s due to a highly competitive market, a critical misunderstanding, or the changing landscape pushing the client out of business, to name just a few possibilities, it happens even with the most professional and the best-managed IT providers on the market.

By Anastasia B on July 8, 2020