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Quite often when you reach out to a new prospect, you might hear: “You know, that sounds great, but we already have an IT department in place.” Whether this “IT department” is a real department or a one-man army, the answer comes across clearly as “not interested”. Or does it? Not really. Companies with internal IT are indeed harder nuts to crack, but there are several possibilities for landing them. In this article, we will overview four such possibilities.

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The managed IT provider business is on the rise in the US, and MSPs are operating in every public and private sector of the economy. Many private-sector organizations working with sensitive data were forced to operate under certain compliance regimes, such as HIPAA for the medical sector. These regimes make strict stipulations about the way sensitive data should be managed and IT infrastructure secured in an organization.

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In uncertain times, only the most efficient businesses will survive. In 2020, it’s obvious that efficiency is based on flawless and streamlined operations that are, in most cases, based on IT solutions. However, this is not obvious to everyone. Sometimes the corporate decision makers fail to see the perspective of robust IT infrastructure and solutions. In this article, we will reveal why exactly your business should invest in IT.

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IT service management, or ITSM for short, is a strategic approach to optimizing and improving IT service company strategy, goals, objectives, and processes to maximize the quality of the service provided to the customer. This approach is popular among managed service providers who target bigger clients with more advanced IT needs and demands, or those whose aim is to build a flawless and streamlined service.

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One day you will lose a customer. Whether it’s due to a highly competitive market, a critical misunderstanding, or the changing landscape pushing the client out of business, to name just a few possibilities, it happens even with the most professional and the best-managed IT providers on the market.

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