We’re thrilled to introduce MSP360 RMM 2.2, the latest version of our remote monitoring and management software. This release brings impactful updates, including the RMM Alert Profiles for streamlined alert configuration and control, the ability to trigger post-actions from alerts, and support for software installation directly from a network share or local disk. It also includes several other enhancements designed to optimize your workflow. Continue reading
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Patching up the Network: MSPs Must Start with Device Identification
When it comes to increasing cybersecurity, patching known vulnerabilities is one of the easiest ways an organization can make a big difference in improving its risk posture against today’s biggest threats. According to one survey by the Ponemon Institute, 57 percent of attack victims said their breach could have been prevented if they had just installed an available patch. Continue reading
Introducing MSP360 Connect Updates
We are pleased to inform you about the latest features of MSP360 Connect, which are designed to improve your overall experience. This update contains useful enhancements, and we hope that they will greatly simplify your work! Continue reading
News You Might’ve Missed. July 2023
What's new this month in the news for MSPs? Azure Active Directory rebrands to Microsoft Entra ID; more Google Workspace users get Google's AppSheet no-code app builder; banking users in the US, UK, and central EU the target of 'Anatsa' malware; alert on 8Base ransomware issued by VMware researchers; cloud workloads under attack from PyLoose malware; and Microsoft Azure Cloud attack by Chinese hackers worse than thought. Continue reading
Adaptation and Innovation: MSP Response to Continuing WFH Scenarios
As we move past the pandemic, many companies are considering their long-term remote work strategies. Some are encouraging (or even forcing in some cases) employees to come back into the office, while others are moving towards a more permanent hybrid or fully remote working model after realizing it is a model that works for them. Continue reading
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Verizon 2023 Data Breach Report: Soaring Cost of Ransomwarer
The world has witnessed an alarming surge in ransomware incidents in recent years, leaving businesses across various sectors reeling from significant monetary losses and reputational damage. The recently released Verizon 2023 Data Breach Investigations Report sheds light on the severity of this escalating threat, emphasizing the urgent need for robust cybersecurity measures. Continue reading
News You Might’ve Missed. June 2023
What’s new this month in the news for MSPs? Google clashes with Microsoft over its locking customers into Azure Cloud; new Google Workspace security flaw discovered; CISA warning on major security flaw in the MOVEit file sharing app; Romanian threat actor 'Diicot' heading beyond cryptojacking in new campaign; Bitdefender warning on new exfiltration malware targeting RDP workloads; and Deep Instinct finds new JavaScript-based malware dropper. Continue reading
Introducing Microsoft 365 and Google Workspace Backup 3.5
We’re excited to introduce MSP360 Managed Backup for Microsoft 365 and Google Workspace 3.5! You now have the ability to restore Drive files to a different user, back up OneNote files, and easily restore all subfolders within an email account by selecting the parent (root) folder alone. Continue reading
Why Cyber Insurance Is Crucial for MSP Clients: An Unavoidable Necessity
In today’s interconnected and digital world, businesses of all types, sizes, and industries are more reliant than ever on technology and data across every piece of what they do. While these advancements bring new potential for growth and innovation, they also mean that the risk of cyber threats is ever-present and greater. Continue reading
The Impact of Generative AI on MSP Customer Experience and Satisfaction
Over the past few years — and especially in the last few months — artificial intelligence (AI) has risen to the top of the headlines and is increasingly being incorporated into the technology around us daily. Continue reading
Introducing MSP360 Managed Backup 6.6
We are excited to introduce several new features and enhancements in MSP360 Managed Backup 6.6 that streamline your experience and make managing your backup and recovery processes even more efficient. Continue reading
Why MSPs Need to Prioritize Employee Retention Strategies
What is the core of what makes a managed services provider (MSP) successful? Some might say the technology and services they offer, which is partially true. However, what truly sets one MSP apart from the next is its people, who bring the expertise and the customer service to make the business thrive. Continue reading
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