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MSP Voice Episode 3: Ross Wimmersberger from 4cIT

MSP Voice Episode 3: Ross Wimmersberger from 4cIT

Ross Wimmersberger is the owner of 4cIT based in Indianapolis, IN. He’s been in business for several years and is now transitioning to an MSP model. He got his start in banking and moved up the corporate ladder to eventually become CTO. Ross also works with several not-for-profits in his area who share his values.

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Hard Drive Maintenance. Bonus Checklist for SSD

Hard Drive Maintenance. Bonus Checklist for SSD

Since our home and business data continually grows, let’s remember key things to keep HDD/SSD drives healthy for the longest possible time. In this article, you will find practical suggestions on how to keep HDD-based archives safe and powered down, as well as the most important parameters helping to check whether a drive is healthy. Continue reading

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6 Dropbox Alternatives for Business

6 Dropbox Alternatives for Business

Dropbox is the best-known cloud storage provider and the first name that comes to most people's minds when searching for a cloud-based storage solution for business. Yet there are disadvantages to using Dropbox for Business, such as Dropbox's storage limits and its cost. This article discusses several Dropbox alternatives for business in terms of cloud-based file storage and collaboration. Continue reading

MSP SLA

Service Level Agreement for Managed IT Service Providers

Service Level Agreement for Managed IT Service Providers

In a dynamic and highly competitive IT services industry where companies can choose from hundreds or even thousands of managed service providers (MSPs) to cater to their end-user systems and IT infrastructure requirements, it is crucial for MSPs to have well-documented principles and policies to guide the successful delivery of service. Continue reading

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