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MSP Voice Episode 10: James Vickery, Benchmark365

MSP Voice Episode 10: James Vickery, Benchmark365

James is the CEO of Benchmark 365, a private label helpdesk for Managed Service Providers. James is also the owner of I Know IT, an MSP he started in Sydney, Australia in 2003.

In this episode, we discuss James’ experiences and also spend a good amount of time discussing the pricing of services.

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MSP Voice Episode 9: Stuart Blumenthal, MicroAccounting

MSP Voice Episode 9: Stuart Blumenthal, MicroAccounting

In this episode of MSP Voice, we are joined by Stuart Blumenthal from MicroAccounting.

MicroAccounting originates from Dallas and does accounting software, hosting and support and has over 700 clients. We will also be discussing the best of Reddit from the previous week, check out the links below.

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Full Disk Encryption

Full Disk Encryption: Approaches and Solutions for MSPs

Full Disk Encryption: Approaches and Solutions for MSPs

Data leaks and ransomware infections are common threats nowadays. You can mitigate them by using data encryption technologies. If no one can read your data, you do not need to worry about it being stolen.

That is why it is becoming more and more popular to encrypt system drives. In this article, we are going to explain how to do this using BitLocker and its main open-source alternative, VeraCrypt.

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Windows Server Hardening

Windows Server Hardening Checklist

Windows Server Hardening Checklist

What is server hardening? There are many different ways for a hacker to attack a Windows server, from unpatched system vulnerabilities to misconfigured settings, unnecessary protocols, or vulnerable applications. The process of getting these vulnerabilities closed off or patched (or at least most of them) is server hardening Continue reading

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MSP Voice Episode 8: Kevin Bissinger

MSP Voice Episode 8: Kevin Bissinger

In the 8th episode of MSP Voice, we are joined by Kevin Bissinger from Dentek Systems, Inc.

Dentek Systems, Inc. (DSI) was founded in Richardson, Texas circa 2002 as a turnkey Information Technology and Audio/Video solutions provider. They offer an array of services and support for new and existing small to mid-size companies. Continue reading

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