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MSP Voice Episode 33 – “Monthly Recurring Relationships”

MSP Voice Episode 33 – “Monthly Recurring Relationships”

My interview with Bob Coppedge of Simplex-IT went a little longer than normal, mostly because we were having a great conversation and Bob is a great guy to interview. While Bob is focusing on the business and not “in the business” he has built a successful MSP that has been around for about 11 years. Continue reading

VPN data leaks protection

How to Check Your VPN for Data Leaks

How to Check Your VPN for Data Leaks

Just a few short years ago, virtual private networks (VPNs) were a novel technology to the masses. The advanced security and anonymity they offered were only for paranoids and dissidents. Fast forward to today’s internet with its daily headlines of massive data breaches, government snooping, and a Dark Web with an endless appetite for your personal information. Continue reading

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MSP Voice Episode 32 – “An Apple a Day” with Jeff Sagraves

MSP Voice Episode 32 – “An Apple a Day” with Jeff Sagraves

Jeff is the president of Blueline and based in Charlotte, NC. They consider themselves a technology solutions provider which includes managed services but also a broader set of services. One of their differentiators from other MSPs is that about half of their organization is focused on Apple support, including hiring former Apple Geniuses. Continue reading

Building the Backup Infrastructure in Small Organizations: Hybrid Systems

Part 3: SMB Backup Infrastructure: Hybrid Systems

Part 3: SMB Backup Infrastructure: Hybrid Systems

This is the third in a series of articles on setting up backups. The first was on backing up local infrastructure. The second was on setting up backups when a company’s applications and data are all in the cloud. This article addresses the third scenario: when a company has some data in the cloud and some local. This might be a scenario where the basic productivity apps like the office suite are hosted locally, and specialized apps like payroll or enterprise resource planning (ERP) apps are in the cloud. Continue reading

Part 2: SMB Backup Infrastructure with Cloud Apps

Part 2: SMB Backup Infrastructure with Cloud Apps

Part 2: SMB Backup Infrastructure with Cloud Apps

This article covers organizations that have no in-house IT infrastructure; they have PCs, or ChromeBoxes, or other terminals, but they’re only used to access apps via the browser. It might be MS Office 365, Google Apps, another cloud office suite, or other Cloud apps as well, such as sales force automation, customer relationship management, accounting software or enterprise resource planning. Continue reading

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