We’re excited to introduce MSP360 Managed Backup 7.0, with the new Backup Storage Browser feature, the ability to seamlessly add network shares to the backup plan source directly from the management console, Windows Server restore directly to cloud-based virtual machines, an Overdue status for endpoints on the Computers page, and the ability to authorize computers in a single user flow with a new Authorize group action. Continue reading
MSP Voice Episode 50 – “Carve Out Your Space” with Hank Holbrook
Most MSPs on the show offer a range of IT services to small businesses in a particular geographic area, Bluesky Technology is a bit different, they offer one service nationwide. Hank tells me about how focusing on just the one service has helped Bluesky be successful. Continue reading
How to Activate MSP360 Products Offline via a Command Line Interface
In case that you don’t have the opportunity to activate your copy of MSP360 Explorer, MSP360 Backup, or MSP360 Drive online, you can use the offline activation.
Offline activation can be done via the command-line interface of the product, as well as via a graphical interface (check out this article for instructions). Continue reading
Social Engineering Prevention
When you think of a modern-day hacker, chances are you picture a shady character camped out behind a sea of monitors, working all day and night to infiltrate networks and systems through fancy coding and password cracking.
MSP Voice Episode 48 – “Talking YouTube” with Tom Lawrence
This is our 1 year anniversary week for the MSP Voice podcast!
And this week I was thrilled to have Tom Lawrence back on the podcast. Tom was our first guest and also our most popular. We calculated our top 10 episodes/guests for the first year and Tom came out on top!
Securing Your Office 365 Tenants. Part 1
In the last article, we went over addressing a compromised account, taking the response actions to ensure the account is safe and back under the end user’s control.
Now, as a follow up to the previous article, we will review the actions needed to properly secure an Office 365 tenant. These steps are geared towards MSPs who manage multiple Office 365 tenants and require some level of automation to configure Office 365 tenants in bulk. Continue reading
Meet CloudBerry at ASCII Summit Charlotte
We are excited to be a sponsor and part of the vendor lineup at the ASCII IT Success Summit in Charlotte, May 15-16. Meet David Gugick (VP Product Management) and Doug Hazelman (VP Technical Marketing, MSP Voice host) who will be representing CloudBerry at the event. Continue reading
MSP Voice Episode 47 – “Is Anybody a True MSP?” with Craig Pollack
Craig runs an MSP in the Los Angeles area and has been in business for 28 years. When they started out, FPA did Accounting systems, custom programming, and infrastructure support, now they basically just do infrastructure support (MSP). While FPA now has 25 staff members, Craig still does a majority of the sales and marketing. Continue reading
Introducing MSP360 Backup 2.9 for macOS & Linux
We are proud to announce MSP360 Backup 2.9 for macOS & Linux, the latest version of our product. Version 2.9 introduces a number of important features and enhancements. Learn more below.
Continue reading
How To Detect and Defend Against Triton Malware
Cyber attacks aimed at breaking through network monitoring defenses and raiding Industrial Control Systems (ICS) and mangling the Industrial Internet of Things (IIoT) is nothing new.
These kinds of attacks have been around since the first company website was launched. From stealing data to altering information to shutting down software and hardware, the threats are there and growing more sophisticated every day. Continue reading
MSP Voice Episode 46 – “Preparing for Disaster“ with Arismonty Beat
Arismonty “Monty” is in the Dominican Republic and has built a business by just focusing on a few core services instead of trying to offer everything. With natural disasters like hurricanes and earthquakes, data protection and continuity services are their main offering. Eridani focuses on building trust with their clients and that is paying off in referrals. Continue reading
MSP Voice Episode 45 – “It’s not 9 to 5” with Jorge Prieto
This week we have Jorge Prieto out of Texas. Jorge has been in services for 14 years and joined forces with his friend about 3 years ago and business has been great. Like most, Jorge started out with break-fix but now almost all of his clients are on a monthly contract. Continue reading