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MSP Voice Episode 50 – “Carve Out Your Space” with Hank Holbrook

MSP Voice Episode 50 – “Carve Out Your Space” with Hank Holbrook

Most MSPs on the show offer a range of IT services to small businesses in a particular geographic area, Bluesky Technology is a bit different, they offer one service nationwide. Hank tells me about how focusing on just the one service has helped Bluesky be successful. Continue reading

CloudBerry products offline activation

How to Activate MSP360 Products Offline via a Command Line Interface

How to Activate MSP360 Products Offline via a Command Line Interface

In case that you don’t have the opportunity to activate your copy of MSP360 ExplorerMSP360 Backup, or MSP360 Drive online, you can use the offline activation.
Offline activation can be done via the command-line interface of the product, as well as via a graphical interface (check out this article for instructions). Continue reading

MSP Voice Episode 48 – “Talking YouTube” with Tom Lawrence

MSP Voice Episode 48 – “Talking YouTube” with Tom Lawrence

This is our 1 year anniversary week for the MSP Voice podcast!

And this week I was thrilled to have Tom Lawrence back on the podcast. Tom was our first guest and also our most popular. We calculated our top 10 episodes/guests for the first year and Tom came out on top!

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Securing Your Office 365 Tenants

Securing Your Office 365 Tenants. Part 1

Securing Your Office 365 Tenants. Part 1

In the last article, we went over addressing a compromised account, taking the response actions to ensure the account is safe and back under the end user’s control.

Now, as a follow up to the previous article, we will review the actions needed to properly secure an Office 365 tenant. These steps are geared towards MSPs who manage multiple Office 365 tenants and require some level of automation to configure Office 365 tenants in bulk. Continue reading

MSP Voice Episode 47 – “Is Anybody a True MSP?” with Craig Pollack

MSP Voice Episode 47 – “Is Anybody a True MSP?” with Craig Pollack

Craig runs an MSP in the Los Angeles area and has been in business for 28 years. When they started out, FPA did Accounting systems, custom programming, and infrastructure support, now they basically just do infrastructure support (MSP). While FPA now has 25 staff members, Craig still does a majority of the sales and marketing. Continue reading

How To Detect and Defend Against Triton Malware

How To Detect and Defend Against Triton Malware

How To Detect and Defend Against Triton Malware

Cyber attacks aimed at breaking through network monitoring defenses and raiding Industrial Control Systems (ICS) and mangling the Industrial Internet of Things (IIoT) is nothing new.

These kinds of attacks have been around since the first company website was launched. From stealing data to altering information to shutting down software and hardware, the threats are there and growing more sophisticated every day. Continue reading

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MSP Voice Episode 46 – “Preparing for Disaster“ with Arismonty Beat

MSP Voice Episode 46 – “Preparing for Disaster“ with Arismonty Beat

Arismonty “Monty” is in the Dominican Republic and has built a business by just focusing on a few core services instead of trying to offer everything. With natural disasters like hurricanes and earthquakes, data protection and continuity services are their main offering. Eridani focuses on building trust with their clients and that is paying off in referrals. Continue reading

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MSP Voice Episode 45 – “It’s not 9 to 5” with Jorge Prieto

MSP Voice Episode 45 – “It’s not 9 to 5” with Jorge Prieto

This week we have Jorge Prieto out of Texas. Jorge has been in services for 14 years and joined forces with his friend about 3 years ago and business has been great. Like most, Jorge started out with break-fix but now almost all of his clients are on a monthly contract. Continue reading

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