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| 3 min read

Cold Calling: Are You Doing It Right?

Not everybody’s comfortable with cold calling prospects, but those who are can generate additional revenue for your business — as long as they’re cold calling the right way. Cold calling isn’t dead; it’s just evolving.

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| 5 min read

Fibre Channel vs. iSCSI vs. FCoE

A SAN (Storage Area Network) is one of the key infrastructural technologies in data storage and there are varying implementations and standards common for different business use-cases. In this article, we review the key differences between FC, FCoE and iSCSI in order to help you choose the best opti

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| 6 min read

Amazon S3 vs EBS vs EFS. The Difference Explained

It’s easy to get confused with the different types of storage with Amazon Web Services. This is why, in this article, we cover Amazon S3, Amazon EFS, and Amazon EBS storage options, and define the practical difference between them.

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| 5 min read

4 Reasons Not to Use Linux as an MSP

In certain cases, Linux offers great advantages to MSPs who need an operating system to run on their own systems, or to provision servers and workstations for their clients. Most Linux distributions are free of cost. There is also a

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| 7 min read

3-2-1 Backup: What It Means and How to Achieve It

What does 3-2-1 backup mean, and what is the best way to achieve it? Keep reading for a 3-2-1 backup rule overview and best practices for implementing 3-2-1 backup in an easy and cost-effective way.

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| 5 min read

Using Amazon S3 Pre-Signed URLs for Temporary Object Access

Amazon S3 buckets protection is a critical security measure when using AWS. There have been numerous bad stories about unprotected S3 buckets, from established contractors like Accenture and Booz Allen Hamilton to huge companies like Verizon Wireless and Time Warner

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| 4 min read

News You Might’ve Missed. 23 – 27 Nov

What’s new this week in the news for MSPs? AWS Cloud Kinesis Data Stream outage fixed; Amazon starts fully managed Apache Airflow; FBI warning on Ragnar Locker activity; data stolen in a cyberattack against Belden; and TrickBot 100 “debuts” with new features.

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| 2 min read

Vendor Management Guide for MSPs

Behind every great MSP is a lineup of strong vendors to support them. Just as vendors rely on MSPs to deliver their products to customers, an MSP also relies on the vendor to deliver equipment and technology, as well as support them with financing and other resources.

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| 2 min read

Is the Pay-as-You-Go Model a Viable Option for MSPs?

When it comes to making big IT and services purchases, not every client may want to buy the same way. This is especially true for MSPs, as small businesses often make up a significant portion of their clientele. A small

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| 4 min read

IAM vs PAM vs PIM: Guide to Access Management

With the rise in the number of solutions and applications that organizations are using, corporate access management becomes a critical layer of protection and should be treated accordingly. However, access management is not a cloud-only concept. It directly affects most

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| 4 min read

News You Might’ve Missed. 16 – 20 Nov

What's new this week in the news for MSPs? Amazon announces AWS network firewall to block cloud threats; new serverless Database Migration Service from Google; Google launches Cloud Armor Adaptive Protection to prevent DDoS attacks; Egregor ransomware new

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