We’re excited to introduce MSP360 Managed Backup 7.0, with the new Backup Storage Browser feature, the ability to seamlessly add network shares to the backup plan source directly from the management console, Windows Server restore directly to cloud-based virtual machines, an Overdue status for endpoints on the Computers page, and the ability to authorize computers in a single user flow with a new Authorize group action. Continue reading
News broke last April, at the height of the pandemic fears, that Google, Apple, and MIT were working together to build a smartphone app that would conduct contact tracing much faster and more efficiently than the old way of hiring humans to do the same thing. Continue reading
What's new this week in the news for MSPs? Docker and Microsoft Join to Make Azure Container Projects Simpler; Fake COVID-19 Map Delivers New Ransomware in Italy; Ransomware Are Using Virtual Machines to Deploy; Maze Hackers Leak Credit Card Data from the Bank of Costa Rica; a Russian Hacking Group Uses Gmail to Deliver Turla Malware Commands; and more.
Nowadays every managed IT provider has access to the best-in-class software and hardware solutions. Technology and knowledge have become cheaper and more accessible than ever, so, to stand out from the crowd, you need to compete in your excellence at providing services. This means that the value of your services to your customers is based on how professional your approach is, not only to the provision of the technical component of your MSP services but also to communication.
Even though MSPs are constantly reevaluating their technology bundles to fit the needs of their customers, the COVID-19 crisis has forced them to completely rethink their approach to managed IT services.
Readjusting to the “new normal” is going to take businesses time, but MSPs should be the ones on the front lines assisting them with this transformational change, and, in many ways, they already have. Continue reading
Generating referrals from existing clients can grow your business significantly if you’re willing to dedicate enough time and resources to the effort. MSPs without marketing funds to allocate to other types of MSP marketing strategies — including content marketing, SEO, and influencer marketing — benefit from client referrals when the strategy behind the effort is well thought out and properly executed. Continue reading
What's new this week in the news for MSPs?
Google Wins DOD Secure Cloud Management Solution Contract; Google Announces Cloud Next OnAir Event; EasyJet Is Hacked and Loses Nine Million Customer Records; New PipeMon Malware Using Windows Print Processors; NetWalker Ransomware Group Moving to Target Enterprises Only; and Texas Department of Transportation Hit by Ransomware Attack. Let's see what's going on.
Ηaving a robust business continuity and disaster recovery plan is essential. These plans outline strategies for ensuring your organization can continue operations in the face of disruptions. The following video, clarifies the distinction between business continuity and disaster recovery plans and guide you through the key steps involved in creating both. Discover how MSP360 can help you develop a comprehensive data protection that safeguards your business's resilience.
Data loss is a very real threat to business operations worldwide. However, many small to medium-sized companies often view protective or proactive actions as unnecessary.
For MSPs, it is important to be more than a reseller or service provider. It is equally necessary to become a business partner that can identify risks and threats and can recommend proactive actions and solutions to protect business operations if a disaster occurs. Continue reading
In today’s competitive business landscape, there is no real differentiator between the types of services offered by MSPs. This means that managed service providers must work harder than ever to ensure the survival of their businesses. You’ll lose out to the competition if you’re unable to bring in new clients consistently and retain existing ones. Continue reading
There’s an ancient Chinese curse that goes something like this: may you live in interesting times. To be perfectly honest, I’m hoping that these “interesting” times return to normal sometime soon. Continue reading
What's new this week in the news for MSPs?
AWS Launches Kendra; New Office 365 Feature Blocks Email Storms; Amazon Now Calls JEDI Microsoft Contract Fatally Flawed; Google Cloud VMware Engine Rolled Out; Texas Courts Hit by Ransomware; Thunderbolt Exploit Gives Hackers Access to Locked PCs; Ramsay Malware Steals Files from Secured Air-Gapped Computers; and Microsoft Warning on COVID-19 Phishing Malware. Let's see what's going on.
No one was quite prepared for the current crisis. A lot of businesses have moved their workloads from offices to homes; many have simply shut down. Neither the overall consequences nor the end of the pandemic can be predicted at this point. As an owner of a managed IT business, you need to focus on both strategy and processes in order to stay on track. In this article, we will overview two key areas that might help you.
