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News You Might’ve Missed. 31 Aug – 04 Sep

News You Might’ve Missed. 31 Aug – 04 Sep

What's new this week in the news for MSPs?
Azure Spring Cloud launched by Microsoft; AWS debuts Rust language Bottlerocket for Linux containers; Emotet new Red Dawn malware dangerous, say researchers; New Qbot trojan launches Microsoft Outlook threads; and Tesla cybersecurity ransomware attack prevented. Let's see what it's all about. Continue reading

Starting an IT department from scratch

Starting a New IT Department from Scratch: Where to Begin

Starting a New IT Department from Scratch: Where to Begin

Starting an IT department from scratch may not seem like a common occurrence these days. But it happens. You may find yourself hired as an IT engineer for a small company that has no formal IT department in place, leaving it up to you to create one. Or, you may join a company that previously used a third-party IT provider or MSP, but has now decided to migrate to an internal IT strategy. Continue reading

Successful MSP Business

How to Build a Successful MSP Business

How to Build a Successful MSP Business

Many MSP owners struggle with building their businesses when they’re focusing on improving the wrong aspects of their operations.

The key to growing a successful business is always to enhance what matters to your customers. By doing so, you put yourself in a better position to make the right decisions more easily when the pressure is on. Continue reading

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News You Might’ve Missed. 24 – 28 Aug

News You Might’ve Missed. 24 – 28 Aug

What’s new this week in the news for MSPs? New tools for developers from Github co-founder; IBM doubles 27-qubit Falcon chip quantum volume; hurricane season checklist for MSPs; US passes Cyber Storm test, says CISA; Freepik suffers a data breach, losing 8.3m records to hackers; and Flash to reach the end of life in December 2020. Continue reading

Checklists for Managed Service Providers

How Checklists Can Power Your MSP Business

How Checklists Can Power Your MSP Business

If we’re being honest, one thing you’ll admit about the human brain is, it can’t always be relied on. It tends to forget even the most important steps in routine processes.

Now that’s precisely where checklists come in. Although they are often overlooked, checklists are critical in organizing all sorts of projects. But not just in the MSP world. If you keenly observe other professionals, you’ll notice that pretty much everyone is now using checklists in their work environments. Continue reading

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News You Might’ve Missed. 17 – 21 Aug

News You Might’ve Missed. 17 – 21 Aug

What's new this week in the news for MSPs?

New AI tools coming from AWS; Carnival has customer data stolen in a ransomware attack; Russian malware Drovorub aimed at federal Linux-based defense systems; Satan DDoS now scans and infects Linux systems; TeamTNT’s crypto-mining worm steals AWS credentials from Docker systems, and cybercriminals arming phishing emails with macro codes that launch KONNI to grab data and more. Continue reading

Multi Factor Authentication MFA

Multi-Factor Authentication (MFA) as a Must-Have for MSPs

Multi-Factor Authentication (MFA) as a Must-Have for MSPs

When a tech giant like Microsoft says a simple tool can prevent 99.9% of attacks, that should be enough to grab your attention. Multi-factor authentication (MFA) is not a catchall security tool but it can certainly be your first line of defense against sensitive data breaches. Here’s everything you need to know about making the most of any MFA system. Continue reading

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