We’re excited to introduce MSP360 Managed Backup 7.0, with the new Backup Storage Browser feature, the ability to seamlessly add network shares to the backup plan source directly from the management console, Windows Server restore directly to cloud-based virtual machines, an Overdue status for endpoints on the Computers page, and the ability to authorize computers in a single user flow with a new Authorize group action. Continue reading
News You Might’ve Missed. 31 Aug – 04 Sep
What's new this week in the news for MSPs?
Azure Spring Cloud launched by Microsoft; AWS debuts Rust language Bottlerocket for Linux containers; Emotet new Red Dawn malware dangerous, say researchers; New Qbot trojan launches Microsoft Outlook threads; and Tesla cybersecurity ransomware attack prevented. Let's see what it's all about. Continue reading
Every Month Is Cybersecurity Awareness Month
October is known as National Cybersecurity Month in the US. Due to the accelerated growth of cybersecurity risks, this sounds appropriate for end or home users but, at the same time, the situation is equally dangerous for any knowledgeable managed IT provider. Continue reading
Starting a New IT Department from Scratch: Where to Begin
Starting an IT department from scratch may not seem like a common occurrence these days. But it happens. You may find yourself hired as an IT engineer for a small company that has no formal IT department in place, leaving it up to you to create one. Or, you may join a company that previously used a third-party IT provider or MSP, but has now decided to migrate to an internal IT strategy. Continue reading
How to Build a Successful MSP Business
Many MSP owners struggle with building their businesses when they’re focusing on improving the wrong aspects of their operations.
The key to growing a successful business is always to enhance what matters to your customers. By doing so, you put yourself in a better position to make the right decisions more easily when the pressure is on. Continue reading
News You Might’ve Missed. 24 – 28 Aug
What’s new this week in the news for MSPs? New tools for developers from Github co-founder; IBM doubles 27-qubit Falcon chip quantum volume; hurricane season checklist for MSPs; US passes Cyber Storm test, says CISA; Freepik suffers a data breach, losing 8.3m records to hackers; and Flash to reach the end of life in December 2020. Continue reading
How Checklists Can Power Your MSP Business
If we’re being honest, one thing you’ll admit about the human brain is, it can’t always be relied on. It tends to forget even the most important steps in routine processes.
Now that’s precisely where checklists come in. Although they are often overlooked, checklists are critical in organizing all sorts of projects. But not just in the MSP world. If you keenly observe other professionals, you’ll notice that pretty much everyone is now using checklists in their work environments. Continue reading
How Your Employees Can Contribute to Your MSP Business
Some managed IT services leaders tend to treat their staff members as disposable assets, leaving no place for creativity and personal growth. Indeed, they will tell you, the workplace is no place for games, and orders should not be discussed. Continue reading
Qualifying MSP Leads: Hot, Warm, and Cool
To generate more revenue for your business, you must be able to deliver leads to your sales team consistently. You must initially vet leads before handing them off to your salespeople, who’ll then narrow them down even more. But it’s important to remember this: not all leads are equal. Continue reading
News You Might’ve Missed. 17 – 21 Aug
What's new this week in the news for MSPs?
New AI tools coming from AWS; Carnival has customer data stolen in a ransomware attack; Russian malware Drovorub aimed at federal Linux-based defense systems; Satan DDoS now scans and infects Linux systems; TeamTNT’s crypto-mining worm steals AWS credentials from Docker systems, and cybercriminals arming phishing emails with macro codes that launch KONNI to grab data and more. Continue reading
Ultimate Data Security Checklist
Today’s breed of criminals doesn’t hang out in dark alleys waiting to snatch your wallet or purse. Rather, they attack through the Internet from the comfort of their rooms, with a much bigger loot in mind. Continue reading
Multi-Factor Authentication (MFA) as a Must-Have for MSPs
When a tech giant like Microsoft says a simple tool can prevent 99.9% of attacks, that should be enough to grab your attention. Multi-factor authentication (MFA) is not a catchall security tool but it can certainly be your first line of defense against sensitive data breaches. Here’s everything you need to know about making the most of any MFA system. Continue reading