We’re excited to introduce MSP360 Managed Backup 7.0, with the new Backup Storage Browser feature, the ability to seamlessly add network shares to the backup plan source directly from the management console, Windows Server restore directly to cloud-based virtual machines, an Overdue status for endpoints on the Computers page, and the ability to authorize computers in a single user flow with a new Authorize group action. Continue reading
What's new this week in the news for MSPs? Peculiar Linux malware targeting VoIP switches; universities under new ransomware attacks; SunCrypt ransomware hits University Hospital in NJ; Google Advanced Protection users now get scans for malicious files; and Equinix hit by NetWalker ransomware Let's see what it's all about. Continue reading
As the managed services market continues to develop, it becomes increasingly important for MSPs to find ways of setting themselves apart from their competitors. Up to now, most MSPs have chosen to win clients over by increasing the value of their products through competitive pricing and product bundling. Continue reading
It is easy to say that you need to evaluate your risks, control and mitigate them and, if anything bad happens, perform damage control, overview the situation and make appropriate changes. All that sounds great, but what is “risk” exactly? And how do you make risk management a part of your value-based managed IT offering? Continue reading
Some managed IT providers think it's obvious that they have limited liability for data breaches, failed hardware, and clients’ data loss. On the other hand, many clients believe that their managed IT providers are totally liable for any of these incidents, and they will go straight to court to sue the MSP for any damage, downtime, or loss. While the court may not be on the side of the clients, a lawsuit is a long and expensive process by itself. Continue reading
What's new this week in the news for MSPs?
Confidential computing forKubernetes workloads expanded by Google; DOD says JEDI still to go to Microsoft; AWS leads again in latest Gartner report; 186,000 customer records stolen from Australian state government agency; Cygilant suffers NetWalker ransomware attack; and Connecticut school openings impacted by ransomware attack. Continue reading
The successful onboarding of a new hire depends as much on the hiring party as it does on the new employee. When employees don't fit, it costs irreplaceable time and money. Using proven onboarding processes can help prevent this from happening. Keep reading to learn about the technician onboarding process and get the proven onboarding techniques that will help you to land a new MSP employee successfully. Continue reading
Some MSPs will tell you that you should not waste even a minute of your time creating a business plan while your business is only a project. Other, more mature managed IT providers will tell you that, unless you have to secure funding from a partner or investor, an MSP business plan is - you guessed it - a waste of time. Continue reading
Just as organisms need different kinds of care at different stages of development, so do businesses. The marketing and sales strategies that help a startup see success, may not work for a more stable business that’s been in the market for a while. Continue reading
Amazon S3 offers a wide range of storage classes designed for different use cases. Various combinations of those storage classes allow you to cost-effectively store your data throughout its lifecycle. Continue reading
Since Amazon S3 Glacier became a part of the Amazon S3 service, the first place you should start is to add your Amazon S3 storage account to the MSP360 Managed Backup software.
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Introducing the new and updated version of MSP360 Explorer for macOS. We’ve listened to your feedback and are glad to present the latest version of our freeware tool. Continue reading
