Vendor lock-in is a thing of the past. It’s all too easy for MSPs today to discover alternative solutions when they’re determined to cut costs, find better support or track down superior products in the market. MSPs should apply the same line of thought to building backup and disaster recovery (BDR)
Read ArticleThere’s simply no substitute for the novelty factor in order to generate an “Aha!” moment in whatever you do. Developing a practical sales approach is no exception to this golden rule.
Read ArticleOne important step in planning your backup strategy is choosing a backup solution that will fit your needs. It should be compatible with your IT infrastructure and be able to back up all your vital data – not only files and
Read ArticleBundling services isn’t a new concept in the IT channel. MSPs have been deploying this pricing strategy successfully for years. But cloud-first bundles, on the other hand, are still relatively new, and many MSPs are struggling with how to offer them.
Read ArticleWith the number of people working remotely consistently growing, the importance of having a remote desktop solution has grown as well. These solutions have to provide an opportunity to help users in the same way as if the administrator was
Read ArticleAs a modern-day managed services provider, you should know that the key is not which services or solutions you provide. It is how you deliver your services. This means that, at any given moment and during the whole lifetime of your company, you should strive towards achieving operational excellence.
Read ArticleWhat’s new this month in the news for MSPs? Microsoft acquires Linux distribution maker Kinvolk; AWS introduces Saas Boost, an open-source toolkit; AWS launches App Runner for container management; Google and CrowdStrike join hands, and more.
Read ArticleA service level agreement, or SLA for short, is one of the contracts between a managed services provider and their client. This contract can either guide your client about the right way to communicate with you or lead you to penalties or court.
Read ArticleSome believe that backups are a routine that should be set and forgot about. Such people also believe that ransomware attacks, downtime caused by hardware failures, and human mistakes that lead to data loss are things that happen to people in the news, or topic starters on Reddit – in other words, t
Read ArticleWhen you’re starting from scratch, building your customer base takes time. No matter what industry you’re in, a solid customer base doesn’t happen overnight.
Read ArticleAs MSPs continue to upscale their clients’ cybersecurity resources, cybercriminals are seemingly not taking it lying down. They are, instead, increasingly responding with more sophisticated types of malware attacks.
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