We’re excited to introduce MSP360 Managed Backup 7.0, with the new Backup Storage Browser feature, the ability to seamlessly add network shares to the backup plan source directly from the management console, Windows Server restore directly to cloud-based virtual machines, an Overdue status for endpoints on the Computers page, and the ability to authorize computers in a single user flow with a new Authorize group action. Continue reading
With the new MSP360 Managed Backup 6.3.3 version, we've brought new and enhanced restore functionality for Hyper-V virtual machines. In this article, we will review these features and discuss the new approach that we've developed.
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If you run a small business (or even a large one), you probably spend a significant amount of time thinking about how to protect yourself from cyberattacks.
This is, of course, time well spent. You definitely need to understand ransomware attack scenarios, how phishing attacks work, and how to prevent social engineering attacks. Continue reading
What's New This Week in the News for MSPs? AWS Outposts now includes Amazon S3 storage; Google Cloud set to expand in Europe, the Middle East, and Africa; French shipping conglomerate CMA CGM S.A. hit by Ragnar Locker ransomware; United Health Services hit by ransomware taking them offline; Exorcist 2.0 ransomware pushed by fake software sites; Arthur J. Gallagher insurance group hit by ransomware; and new technique used in phishing campaign targeting corporate Microsoft Office 365 accounts. Continue reading
Your managed IT bundle is the cornerstone of your business. The bundle comprises software and hardware solutions, services, prices and other conditions of your services. The core of your bundle and the pricing will be the same for most customers. But the devil will still be in the details, since each of your prospects, even if they come from the same vertical, is unique. So, your price and services offer will also be unique. Continue reading
According to the global payments network Veem, 81% of small businesses in the US are expecting an economic slowdown over the next 12-16 months. In times like these, cost-cutting becomes one of the top priorities for all businesses, including managed IT providers. In this guide, we will overview five great tactics to cut your costs. Continue reading
Are you an MSP looking for an additional revenue stream? If so, offering procurement as a managed service might be just what you need. While this type of offering falls a bit outside the box of traditional managed services, it is a solution that many MSPs are well-positioned to provide to their clients. It can also be quite profitable, provided you take steps to streamline the operations that power it. Continue reading
Starting from December 1, 2020, MSP360 Managed Backup will no longer work with the following cloud storages: Continue reading
What's new this week in the news for MSPs?
Microsoft extends Azure Arc's hybrid cloud abilities; Google adds Anaplan's business planning tools to its cloud offerings; US DHS Cybersecurity and Infrastructure Agency issues warning on LokiBot malware; IPG Photonics Corp. hit by ransomware attack; and QNAP NAS devices target of AgeLocker ransomware attacks. Let's see what it's all about. Continue reading
To succeed in the MSP business in today’s world, an MSP owner must have several different skillsets and be able to hone them regularly. No matter their background, MSP owners must be able to understand both business and technology. If they don't, the likelihood of failure is quite high. Continue reading
A standard operating procedure, or SOP for short, is a step-by-step document that comprises workflows, frameworks, and procedures that are taken as the standard for your managed IT services. SOPs are a common instrument for most MSPs wanting to standardize and streamline their operations. These documents help to onboard new tech staff members faster and ensure that the quality of support is of the required level. Continue reading
As an MSP, you know that remote monitoring and management (RMM) tools will make your life easier by allowing you to oversee and manage devices from a remote location.
But which devices, exactly, should you be managing with RMM solutions? You can’t manage all devices all the time using RMM; it’s important not to try to apply RMM to situations where it’s not a good solution. At the same time, there may be uses for RMM tools that you are overlooking. Continue reading
