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| 6 min read

News You Might’ve Missed. May 2021

What’s new this month in the news for MSPs? Microsoft acquires Linux distribution maker Kinvolk; AWS introduces Saas Boost, an open-source toolkit; AWS launches App Runner for container management; Google and CrowdStrike join hands, and more.

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| 4 min read

6 Crucial Tips for Creating an SLA

A service level agreement, or SLA for short, is one of the contracts between a managed services provider and their client. This contract can either guide your client about the right way to communicate with you or lead you to penalties or court.

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| 4 min read

How to Test Your Backups: A Comprehensive Guide

Some believe that backups are a routine that should be set and forgot about. Such people also believe that ransomware attacks, downtime caused by hardware failures, and human mistakes that lead to data loss are things that happen to people in the news, or topic starters on Reddit – in other words, t

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| 3 min read

3 Ways to Acquire Your First Three Customers

When you’re starting from scratch, building your customer base takes time. No matter what industry you’re in, a solid customer base doesn’t happen overnight.

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| 6 min read

Types of Malware Attacks MSPs Should Protect Clients From

As MSPs continue to upscale their clients’ cybersecurity resources, cybercriminals are seemingly not taking it lying down. They are, instead, increasingly responding with more sophisticated types of malware attacks.

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| 3 min read

Threat and Vulnerability Management for MSPs

Security threats come in a dizzying area of shapes and sizes. They range from malware, to improperly configured IAM policies, to malicious insiders and beyond. How can you identify and remediate so many different types of threats? The answer is

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| 2 min read

MSP360 Connect 2.5 (Formerly Remote Desktop): Major Security Update

We are excited to announce the release of version 2.5 of MSP360 Connect (Formerly Remote Desktop), with awesome new security enhancements and features, performance and usability improvements.

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| 4 min read

You’re Not the Only MSP Owner with These Three Fears

It doesn’t matter who you are or how successful you may be, nobody is completely fearless in business. While you may be able to manage your fears more successfully than others (and thriving small-business owners do), we all have

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| 5 min read

MSP360 Backup 7.1 with GFS Retention Policy

We are happy to announce that MSP360 Backup 7.1 is now available. With this release, we introduce the Grandfather-Father-Son retention policy that allows you to set up additional backup retention rules to avoid loss of vital data.

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| 4 min read

3 Steps to Choosing a Cloud Storage Provider

There is no cloud storage solution that fits all the needs of your company. No solution is built to store data backups and be used as a file-sharing and collaboration service at the same time. Sure, you might try using

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| 6 min read

IT Security FAQ: Everything You Should Know

Although cyber-attacks are rapidly growing in volume and sophistication, the fact of the matter is that organizations are still struggling to fight back.

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