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| 2 min read

Introducing MSP360 RMM 1.2

We are happy to announce the release of MSP360 RMM 1.2, which introduces some major updates to the current version. The latest version is inspired by your valuable feedback and feature requests. Below are the most important updates:

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| 3 min read

Where Are MSPs at with BYOD in the End of 2021?

Looking back over the past few years, one of the most formative technology trends has been the proliferation of devices in the workplace and the advent of bring your own device (BYOD). BYOD is the movement to bring your own technology, devices, computers and phones to the office, rather than leverag

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| 5 min read

What You Should Know About Co-managed IT Services

Business needs are becoming more complex by the day, as are IT infrastructures. Struggling to keep up with the pace of change in technology, internal IT teams are drowning. The opportunity for MSPs offering co-managed IT services is significant.

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| 1 min read

Vulnerability in Log4J Does Not Affect MSP360 or CloudBerry Users

Yesterday the Apache Foundation released an emergency update for a critical zero-day vulnerability in Log4j, a logging tool included in almost every Java application.

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| 6 min read

MSP Sales and Marketing: Frequently Asked Questions

Building a successful MSP business isn’t all about investing in IT infrastructure and streamlining service delivery. That’s just one part of the whole shebang. You see, to even secure clients in the first place, you’ll need a solid sales and marketing framework.

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| 1 min read

Remote Deploy Enhancements in MSP360 Managed Backup 5.5

With the MSP360 Managed Backup 5.5 release, we have significantly reworked the Remote Deploy feature to address our customers’ need for simplified backup management at scale. With the changes we introduced, we have made it more flexible, controlled, and transparent.

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| 4 min read

Do You Need to Make Your SLA a KPI?

Achieving operational efficiency in your MSP help desk is unlikely without the appropriate set of key performance indicators. And while KPIs are typically concerned with your team, there is another set of indicators showing your customers how good you are

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| 1 min read

Introducing MSP360 Managed Remote Desktop 2.7

MSP360 Managed Remote Desktop 2.7 is here! This update introduces some new useful features.

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| 3 min read

The Importance of Immutability in Your Ransomware Protection Strategy

Ransomware attacks have plagued organizations of all sizes in the past few years, and most business owners around the world are looking to not only prevent an attack but also minimize the impact a successful attack will have on their organization.

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| 4 min read

Maximize Your QBR Meetings

Oftentimes, managed service providers (MSPs) may view quarterly business reviews (QBRs) as a formality. The reality is that these meetings are a necessary and valuable opportunity for you to check in with customers. They play an important role in your

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| 1 min read

Immutability for Wasabi Is Now Available in MSP360 Managed Backup

MSP360 Managed Backup already offers immutability for Amazon S3, which restricts any changes to your data and provides a significant leap forward in keeping your data safe. In release 5.4, we extended this feature to Wasabi storage.

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