We are happy to introduce MSP360 Backup for Microsoft 365 and Google Workspace 4.8, which brings a major addition to the storage experience – built-in managed cloud storage.
With this release, the need for third-party storage setup is entirely eliminated, configuration time is reduced, and administrators can start protecting Microsoft 365 and Google Workspace data immediately upon sign up. Continue reading
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Windows Native Backup vs MSP360 Managed Backup
One important step in planning your backup strategy is choosing a backup solution that will fit your needs. It should be compatible with your IT infrastructure and be able to back up all your vital data – not only files and folders, but also system images, servers, etc. In this article, we compare native Windows backup tools and MSP360 Managed Backup. Continue reading
Offering a Cloud-First Bundle Is Key in 2024
Bundling services isn’t a new concept in the IT channel. MSPs have been deploying this pricing strategy successfully for years. But cloud-first bundles, on the other hand, are still relatively new, and many MSPs are struggling with how to offer them. Continue reading
Why You Should Switch from Microsoft RDP to MSP360 Connect
With the number of people working remotely consistently growing, the importance of having a remote desktop solution has grown as well. These solutions have to provide an opportunity to help users in the same way as if the administrator was dealing with the issue in person, as workplaces are often decentralized and specialists might struggle to be in a given place at a given time. Along with this, the remote desktop service has to be secure, as vital data might be transmitted during sessions. Continue reading
SLA vs. SLO vs. SLI: The Difference Explained
As a modern-day managed services provider, you should know that the key is not which services or solutions you provide. It is how you deliver your services. This means that, at any given moment and during the whole lifetime of your company, you should strive towards achieving operational excellence. Continue reading
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News You Might’ve Missed. May 2021
What's new this month in the news for MSPs?
Microsoft acquires Linux distribution maker Kinvolk; AWS introduces Saas Boost, an open-source toolkit; AWS launches App Runner for container management; Google and CrowdStrike join hands, and more. Continue reading
6 Crucial Tips for Creating an SLA
A service level agreement, or SLA for short, is one of the contracts between a managed services provider and their client. This contract can either guide your client about the right way to communicate with you or lead you to penalties or court. Continue reading
How to Test Your Backups: A Comprehensive Guide
Some believe that backups are a routine that should be set and forgot about. Such people also believe that ransomware attacks, downtime caused by hardware failures, and human mistakes that lead to data loss are things that happen to people in the news, or topic starters on Reddit – in other words, to someone else. Continue reading
3 Ways to Acquire Your First Three Customers
When you’re starting from scratch, building your customer base takes time. No matter what industry you’re in, a solid customer base doesn’t happen overnight. Continue reading
Types of Malware Attacks MSPs Should Protect Clients From
As MSPs continue to upscale their clients’ cybersecurity resources, cybercriminals are seemingly not taking it lying down. They are, instead, increasingly responding with more sophisticated types of malware attacks. Continue reading
Threat and Vulnerability Management for MSPs
Security threats come in a dizzying area of shapes and sizes. They range from malware, to improperly configured IAM policies, to malicious insiders and beyond.
How can you identify and remediate so many different types of threats? The answer is threat and vulnerability management. Here’s a primer on how threat and vulnerability management works, and why you may wish to add it to the list of managed services that you offer as an MSP. Continue reading
MSP360 Connect 2.5 (Formerly Remote Desktop): Major Security Update
We are excited to announce the release of version 2.5 of MSP360 Connect (Formerly Remote Desktop), with awesome new security enhancements and features, performance and usability improvements.
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