We’re excited to introduce MSP360 Managed Backup 7.0, with the new Backup Storage Browser feature, the ability to seamlessly add network shares to the backup plan source directly from the management console, Windows Server restore directly to cloud-based virtual machines, an Overdue status for endpoints on the Computers page, and the ability to authorize computers in a single user flow with a new Authorize group action. Continue reading
News You Might’ve Missed. 25 – 28 Jan
What's new this week in the news for MSPs? Google launches cloud-based zero-trust security for enterprises; Europol announces Emotet malware will uninstall on April 25th; SolarWinds hackers linked to Mimecast security breach; US DoJ announces global action against NetWalker; and SonicWall hacking used its zero-days product, it says. Continue reading
How to Migrate to a New Managed Backup Solution
If you’re a managed service provider (MSP) offering backup as a service (BaaS) for clients, then architecting your technology stack in the most efficient way is an important part of delivering value to your customers. Continue reading
PowerShell vs CMD: the Difference Explained
In Windows 10, the “traditional” command prompt that we’ve been using for years (dozens of years, to be exact) has been replaced by PowerShell. Of course, you can still call good old cmd.exe, but all menus and hotkeys now contain PowerShell as a default option, instead of CMD. Let’s sort things out: why did this happen and what’s the difference between these console applications? Continue reading
Help Desk Certification: The Value for MSPs Explained
You only start a managed IT business if you are already a great technician. As time goes by and your MSP grows, you typically hire another technician to help you with the clients, and a salesman to boost your prospect numbers. If your services are great and your sales are healthy, over time you will hire more technicians and more salespeople and become bigger. Continue reading
News You Might’ve Missed. 18 – 22 Jan
What's new this week in the news for MSPs? How the SolarWinds Hackers skipped detection by Microsoft; researchers find new malware from SolarWinds attack; "vishing" or voice phishing attacks warning from FBI; and hackers attack utility developer IObit to spread ransomware to members. Continue reading
Disaster Recovery FAQ: Essential Definitions for IT Pros and MSPs
Some IT professionals believe that having automated data backups enables them to perform disaster recovery. As many of you know, this is far from the case.
To create a robust disaster recovery plan, you must understand the concepts, terms, and definitions that underlie it. In this FAQ section, we'll go over the main approaches and topics for disaster recovery and give you links to other guides that go into more detail on most of these topics. Continue reading
How MSSPs Can Serve Healthcare Clients Amid Rising Cyberattacks
With the recent vaccine breakthroughs in COVID-19 occurring around the world, IT security service providers for healthcare clients have been on high alert. Cybercrime is more prominent in this industry than ever, as cyberattacks aim to disrupt medical efforts and IT systems. While government officials are telling hospitals to do what they can in order to protect against these attacks, there’s only so much they can do on their own. Continue reading
News You Might’ve Missed. 11 – 15 Jan
What's new this week in the news for MSPs? US warning over cloud services cyberattacks; Babuk Locker new ransomware for 2021; SolarWinds sued over Orion software hack; new Sunspot malware spotted; and Mimecast certificate compromised by hackers. Let's see what it's all about. Continue reading
Serving MSP Healthcare Customers: Tips and Best Practices
Today, technology is at the center of modern medicine, which is why IT expertise is a skill that’s growing in importance for healthcare providers. The complexity of data systems, networks, and cybersecurity continues to increase each day. With this being the case, managed IT service providers (MSPs) are poised to be more valuable than ever. Continue reading
Difference Between Backup and Replication Explained
When it comes to the world of backup, all that glitters isn’t… truly backup.
To best protect your data, it’s essential to distinguish between approaches that could truly be considered backup and those which are better amalgamated under a heading which could be termed “backup-like”. Continue reading
Top Challenges for MSPs in 2024
While MSPs undoubtedly are looking forward to the new year, they may want to first look back at 2023. Many of the challenges they faced in 2023 are simply rolling over into 2024, and if MSPs aren’t careful, they’re going to fall into the same traps. Continue reading