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News You Might've Missed

News You Might’ve Missed. 25 – 28 Jan

News You Might’ve Missed. 25 – 28 Jan

What's new this week in the news for MSPs? Google launches cloud-based zero-trust security for enterprises; Europol announces Emotet malware will uninstall on April 25th; SolarWinds hackers linked to Mimecast security breach; US DoJ announces global action against NetWalker; and SonicWall hacking used its zero-days product, it says. Continue reading

PowerShell vs CMD

PowerShell vs CMD: the Difference Explained

PowerShell vs CMD: the Difference Explained

In Windows 10, the “traditional” command prompt that we’ve been using for years (dozens of years, to be exact) has been replaced by PowerShell. Of course, you can still call good old cmd.exe, but all menus and hotkeys now contain PowerShell as a default option, instead of CMD. Let’s sort things out: why did this happen and what’s the difference between these console applications? Continue reading

Help Desk Certification

Help Desk Certification: The Value for MSPs Explained

Help Desk Certification: The Value for MSPs Explained

You only start a managed IT business if you are already a great technician. As time goes by and your MSP grows, you typically hire another technician to help you with the clients, and a salesman to boost your prospect numbers. If your services are great and your sales are healthy, over time you will hire more technicians and more salespeople and become bigger. Continue reading

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disaster-recovery-faq

Disaster Recovery FAQ: Essential Definitions for IT Pros and MSPs

Disaster Recovery FAQ: Essential Definitions for IT Pros and MSPs

Some IT professionals believe that having automated data backups enables them to perform disaster recovery. As many of you know, this is far from the case.

To create a robust disaster recovery plan, you must understand the concepts, terms, and definitions that underlie it. In this FAQ section, we'll go over the main approaches and topics for disaster recovery and give you links to other guides that go into more detail on most of these topics. Continue reading

MSP and MSSP Guide to Protecting Healthcare Clients in 2021

How MSSPs Can Serve Healthcare Clients Amid Rising Cyberattacks

How MSSPs Can Serve Healthcare Clients Amid Rising Cyberattacks

With the recent vaccine breakthroughs in COVID-19 occurring around the world, IT security service providers for healthcare clients have been on high alert. Cybercrime is more prominent in this industry than ever, as cyberattacks aim to disrupt medical efforts and IT systems. While government officials are telling hospitals to do what they can in order to protect against these attacks, there’s only so much they can do on their own. Continue reading

Serving MSP Healthcare Customers: Tips and Best Practices

Serving MSP Healthcare Customers: Tips and Best Practices

Serving MSP Healthcare Customers: Tips and Best Practices

Today, technology is at the center of modern medicine, which is why IT expertise is a skill that’s growing in importance for healthcare providers. The complexity of data systems, networks, and cybersecurity continues to increase each day. With this being the case, managed IT service providers (MSPs) are poised to be more valuable than ever. Continue reading

Difference Between Backup and Replication

Difference Between Backup and Replication Explained

Difference Between Backup and Replication Explained

When it comes to the world of backup, all that glitters isn’t… truly backup.

To best protect your data, it’s essential to distinguish between approaches that could truly be considered backup and those which are better amalgamated under a heading which could be termed “backup-like”. Continue reading

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