We’re excited to introduce MSP360 Managed Backup 7.0, with the new Backup Storage Browser feature, the ability to seamlessly add network shares to the backup plan source directly from the management console, Windows Server restore directly to cloud-based virtual machines, an Overdue status for endpoints on the Computers page, and the ability to authorize computers in a single user flow with a new Authorize group action. Continue reading
A couple of years ago, “agile” was among the top buzzwords in IT. It was so popular, in fact, that it became a synonym for the words ”operational efficiency” and even ”success”. However, not every process can be ”agiled”. In this article, we will define the basics of the agile approach but, more importantly, we will define the areas in which you can actually benefit from being an agile MSP. Continue reading
Peer groups can be a valuable source of information both for a startup managed IT provider and for an already-grown business. There, you can typically find advice regarding your operations, gather templates for documents, and sometimes get discounts for certain solutions.
In this article, we overview more pros and some cons of participating in a peer group and discuss how to find one that suits you. Continue reading
What's new this week in the news for MSPs? Four in the hyper-scale cloud provider market to surpass $115 bn; video game developer CD Projekt S.A. hit in ransomware attack; Ziggy ransomware group shuts down; BazarBackdoor malware by TrickBot recoded in Nim; BendyBear malware linked to Chinese hackers; and Microsoft warning to enterprises on new “dependency confusion” attack technique. Continue reading
Ransomware attacks, which have grown at rates of as much as 350 percent per year in recent years, are one of the most pressing security challenges facing businesses today. And, while the best strategy is to take steps to prevent ransomware attacks from happening in the first place, the reality is that there is no way to guarantee your data won’t be held for ransom. Continue reading
Putting the technology and services aside, every MSP at its core is a business looking to maximize its profits. Ensuring strong financial fitness means growing the top line of the business by increasing sales and adding new customers, but sometimes it also means reassessing expenses and cutting costs. Continue reading
While organizations have been progressively adopting remote access technology throughout the 21st century, the COVID-19 pandemic sparked a drastic increase in the uptake rate, as companies rushed to set up remote working stations. Continue reading
The new version of CloudBerry Explorer has been designed based on customer feedback.
What's new this week in the news for MSPs? New database tools for developers launched by Google; newly found vulnerability in Azure Functions lets attacker escape to Docker host; TrickBot malware using Masscan to map their target’s network; and new Pro-Ocean malware spreading through Oracle, Redis, and Apache servers.
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In a modern-day organization, there are dozens of routine IT operations. Each simple service request or raised ticket requires you or your team members to perform a number of simple, yet mundane, actions to get it resolved. And when there are dozens of raised tickets or service requests a day, each day throughout a year, it's easy to get lost in the process. This is why the concept of IT process automation has become popular. Continue reading
Five years ago, many customers were hesitant to adopt cloud solutions, but today it’s clear: The cloud is king. Nowhere is that truer than for MSPs, who have a significant cloud opportunity in front of them in 2024. Continue reading
If you’re responsible for managing backups in an organization, then you might have been asked to author a backup policy (but been unsure about what exactly it entails). A backup policy is a formal document setting out the high-level governance of backups within an organization. Continue reading
