We’re thrilled to introduce MSP360 RMM 2.2, the latest version of our remote monitoring and management software. This release brings impactful updates, including the RMM Alert Profiles for streamlined alert configuration and control, the ability to trigger post-actions from alerts, and support for software installation directly from a network share or local disk. It also includes several other enhancements designed to optimize your workflow. Continue reading
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News You Might’ve Missed. 22 – 25 Mar
What's new this week in the news for MSPs? Acer in REvil ransomware attack; Black Kingdom ransomware targeting Microsoft Exchange servers; Stratus Technologies hit by ransomware; and Sierra Wireless in a ransomware attack. Continue reading
Backup Plan: The Ultimate Guide to Saving Your Data
A complex backup procedure requires a solid backup plan. GitLab.com, a multi-million dollar company, learned this the hard way after losing more than 300GB of data due to a failed backup procedure. Continue reading
News You Might’ve Missed. 15 – 18 Mar
What's new this week in the news for MSPs? Azure made more resilient with more zones by Microsoft; network security devices are the target of a new botnet; SolarWinds hackers stole source code, says Mimecast; and the FBI says Pysa ransomware attacks on education are increasing. Continue reading
Understanding Microsoft 365 Shared Responsibility Model
Businesses frequently turn to SaaS platforms like Microsoft 365 because they are convenient. They eliminate the need to deploy and manage software on your own servers. That doesn’t mean that SaaS solutions free you from having to manage security. Although SaaS providers manage some facets of security, they delegate many security-related matters -- especially related to data protection and security -- to their customers through a shared responsibility model. Continue reading
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Reasons and Ideas for MSP Webinars
Some managed IT providers tend to avoid marketing activities. They believe that providing great services is enough to land new clients. While this is partly true, and you will see a couple of new clients a month thanks to your happy customer base, consisting of your friends and business connections, that's still not enough for sustainable growth. Continue reading
News You Might’ve Missed. 08 – 11 Mar
What's new this week in the news for MSPs? Fire destroys an OVH data center; Google launches Mission Critical Services; Qualys data breach related to Accellion; and Chinese hackers target Linux systems with new malware. Continue reading
News You Might’ve Missed. 01 – 04 Mar
What's new this week in the news for MSPs? Microsoft announces new cloud instances and security features; Google launches a cyber-insurance program; Microsoft initiates zero-trust focus for Azure; Exchange servers the target of HAFNIUM 0-day exploits; and DarkSide ransomware hits CompuCom MSP. Continue reading
MSP360 Free Backup Can Now Protect 5 TB Using Amazon S3!
We are excited to announce that the latest edition of MSP360 Free Backup now allows users to protect up to 5 TB of data when using Amazon S3! Continue reading
News You Might’ve Missed. 22 – 26 Feb
What's new this week in the news for MSPs? New mystery malware targeting Macs with Intel and M1 chips; SolarWinds hackers didn't launch attacks but downloaded code, says Microsoft; fake FedEx and DHL emails part of a phishing scam on Microsoft users; and ransomware attack hits Finnish IT services conglomerate TietoEVRY. Continue reading
MSP360 Golden Ticket Winners
Last December, customers and friends of MSP360 were given the chance to participate in a giveaway full of sweet goodies. Gold, silver, and bronze tickets were hidden underneath the ordinary wrappers of MSP360 chocolate bars. Each ticket revealed a special prize! Continue reading
Guide to Network Address Translation
Every intelligent MSP technician has an understanding of the three-letter acronyms that enable networks to function and allow traffic to flow. Network address translation, commonly referred to as “NAT”, is one of them. Without network address translation, traffic would never be able to make it past the routing device. Here is a quick breakdown of what NAT is and why we need it, and an overview of NAT tools and the security issues that go along with it. Continue reading
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