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Reasons and Ideas for MSP Webinars

Reasons and Ideas for MSP Webinars

Some managed IT providers tend to avoid marketing activities. They believe that providing great services is enough to land new clients. While this is partly true, and you will see a couple of new clients a month thanks to your happy customer base, consisting of your friends and business connections, that's still not enough for sustainable growth. Continue reading

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News You Might've Missed

News You Might’ve Missed. 22 – 26 Feb

News You Might’ve Missed. 22 – 26 Feb

What's new this week in the news for MSPs? New mystery malware targeting Macs with Intel and M1 chips; SolarWinds hackers didn't launch attacks but downloaded code, says Microsoft; fake FedEx and DHL emails part of a phishing scam on Microsoft users; and ransomware attack hits Finnish IT services conglomerate TietoEVRY. Continue reading

Guide to Network Address Translation

Guide to Network Address Translation

Guide to Network Address Translation

Every intelligent MSP technician has an understanding of the three-letter acronyms that enable networks to function and allow traffic to flow. Network address translation, commonly referred to as “NAT”, is one of them. Without network address translation, traffic would never be able to make it past the routing device. Here is a quick breakdown of what NAT is and why we need it, and an overview of NAT tools and the security issues that go along with it. Continue reading

5 Reasons Why Your Technicians Leave, and How to Avoid It

5 Reasons Why Your Technicians Leave, and How to Avoid It

5 Reasons Why Your Technicians Leave, and How to Avoid It

For you as a managed IT business owner, the tech team is both your main asset and your main cost driver. It's they who solve most of the daily issues and outline and manage new projects. Hence, if one of your technicians decides to leave, it will take you months to hire, if not a better, at least as good a specialist. And let's not forget that any new team member should be properly onboarded. Continue reading

News You Might've Missed

News You Might’ve Missed. 15 – 18 Feb

News You Might’ve Missed. 15 – 18 Feb

What's new this week in the news for MSPs? Data security in Power BI business intelligence apps see enhancements at Microsoft; Microsoft Azure Firewall Premium public preview out; Doppelpaymer ransomware allegedly strikes KIA Motors America; Clop ransomware attack steals files at Jones Day law firm; and Centreon IT monitoring software tool exploited by Sandworm hackers. Continue reading

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