We’re excited to introduce MSP360 Managed Backup 7.0, with the new Backup Storage Browser feature, the ability to seamlessly add network shares to the backup plan source directly from the management console, Windows Server restore directly to cloud-based virtual machines, an Overdue status for endpoints on the Computers page, and the ability to authorize computers in a single user flow with a new Authorize group action. Continue reading
Reasons and Ideas for MSP Webinars
Some managed IT providers tend to avoid marketing activities. They believe that providing great services is enough to land new clients. While this is partly true, and you will see a couple of new clients a month thanks to your happy customer base, consisting of your friends and business connections, that's still not enough for sustainable growth. Continue reading
News You Might’ve Missed. 08 – 11 Mar
What's new this week in the news for MSPs? Fire destroys an OVH data center; Google launches Mission Critical Services; Qualys data breach related to Accellion; and Chinese hackers target Linux systems with new malware. Continue reading
News You Might’ve Missed. 01 – 04 Mar
What's new this week in the news for MSPs? Microsoft announces new cloud instances and security features; Google launches a cyber-insurance program; Microsoft initiates zero-trust focus for Azure; Exchange servers the target of HAFNIUM 0-day exploits; and DarkSide ransomware hits CompuCom MSP. Continue reading
MSP360 Free Backup Can Now Protect 5 TB Using Amazon S3!
We are excited to announce that the latest edition of MSP360 Free Backup now allows users to protect up to 5 TB of data when using Amazon S3! Continue reading
News You Might’ve Missed. 22 – 26 Feb
What's new this week in the news for MSPs? New mystery malware targeting Macs with Intel and M1 chips; SolarWinds hackers didn't launch attacks but downloaded code, says Microsoft; fake FedEx and DHL emails part of a phishing scam on Microsoft users; and ransomware attack hits Finnish IT services conglomerate TietoEVRY. Continue reading
MSP360 Golden Ticket Winners
Last December, customers and friends of MSP360 were given the chance to participate in a giveaway full of sweet goodies. Gold, silver, and bronze tickets were hidden underneath the ordinary wrappers of MSP360 chocolate bars. Each ticket revealed a special prize! Continue reading
Guide to Network Address Translation
Every intelligent MSP technician has an understanding of the three-letter acronyms that enable networks to function and allow traffic to flow. Network address translation, commonly referred to as “NAT”, is one of them. Without network address translation, traffic would never be able to make it past the routing device. Here is a quick breakdown of what NAT is and why we need it, and an overview of NAT tools and the security issues that go along with it. Continue reading
5 Reasons Why Your Technicians Leave, and How to Avoid It
For you as a managed IT business owner, the tech team is both your main asset and your main cost driver. It's they who solve most of the daily issues and outline and manage new projects. Hence, if one of your technicians decides to leave, it will take you months to hire, if not a better, at least as good a specialist. And let's not forget that any new team member should be properly onboarded. Continue reading
IT Project Management Fundamentals
IT project management has grown into a buzzword nowadays. However, you don't need sophisticated project management during routine operations, since it will make things unnecessarily complex. Nevertheless, there are certain cases when even small teams win from implementing the right IT project management frameworks. Continue reading
News You Might’ve Missed. 15 – 18 Feb
What's new this week in the news for MSPs? Data security in Power BI business intelligence apps see enhancements at Microsoft; Microsoft Azure Firewall Premium public preview out; Doppelpaymer ransomware allegedly strikes KIA Motors America; Clop ransomware attack steals files at Jones Day law firm; and Centreon IT monitoring software tool exploited by Sandworm hackers. Continue reading
Multi-Cloud Backup: Avoiding a Single Point of Failure
If a customer's backup fails, your customer can lose everything (personnel data, customer information, etc.), unless, of course, you’re avoiding a single point of failure with a multi-cloud backup solution. And if that’s the case, you’re in good hands. Continue reading