We’re thrilled to introduce MSP360 RMM 2.2, the latest version of our remote monitoring and management software. This release brings impactful updates, including the RMM Alert Profiles for streamlined alert configuration and control, the ability to trigger post-actions from alerts, and support for software installation directly from a network share or local disk. It also includes several other enhancements designed to optimize your workflow. Continue reading
Threat and Vulnerability Management for MSPs
Security threats come in a dizzying area of shapes and sizes. They range from malware, to improperly configured IAM policies, to malicious insiders and beyond.
How can you identify and remediate so many different types of threats? The answer is threat and vulnerability management. Here’s a primer on how threat and vulnerability management works, and why you may wish to add it to the list of managed services that you offer as an MSP. Continue reading
MSP360 Connect 2.5 (Formerly Remote Desktop): Major Security Update
We are excited to announce the release of version 2.5 of MSP360 Connect (Formerly Remote Desktop), with awesome new security enhancements and features, performance and usability improvements.
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You’re Not the Only MSP Owner with These Three Fears
It doesn’t matter who you are or how successful you may be, nobody is completely fearless in business. While you may be able to manage your fears more successfully than others (and thriving small-business owners do), we all have them; however, what’s important for you as a small-business owner is that you’re able to recognize that and learn how to not only identify your fears but face them. Continue reading
MSP360 Backup 7.1 with GFS Retention Policy
We are happy to announce that MSP360 Backup 7.1 is now available. With this release, we introduce the Grandfather-Father-Son retention policy that allows you to set up additional backup retention rules to avoid loss of vital data.
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3 Steps to Choosing a Cloud Storage Provider
There is no cloud storage solution that fits all the needs of your company. No solution is built to store data backups and be used as a file-sharing and collaboration service at the same time. Sure, you might try using Microsoft OneDrive or Dropbox for Business for backups, or set up AWS Amazon S3 for file sharing but, in most cases, that would end up as an inefficient, expensive and insecure solution. In this article, we will define how you should choose a cloud storage provider, based on your unique needs. Continue reading
IT Security FAQ: Everything You Should Know
Although cyber-attacks are rapidly growing in volume and sophistication, the fact of the matter is that organizations are still struggling to fight back. Continue reading
News You Might’ve Missed. 26 – 29 Apr
What's new this week in the news for MSPs? Google launches new cybersecurity features for Google Cloud and Workspace; Washington, DC Police Department ransomware attack; and Prometei botnet leveraged by hackers in Microsoft Exchange exploits. Continue reading
News You Might’ve Missed. 19 – 22 Apr
What's new this week in the news for MSPs? REvil ransomware allegedly strikes Quanta Computer, takes blueprints for Apple; hacking campaign against Pulse Secure VPN devices breaches government agencies; Qlocker ransomware attack leverages 7-Zip to encrypt QNAP devices; and Codecov supply-chain attack hacks hundreds of networks, according to reports. Continue reading
CloudBerry Explorer for macOS 1.4 is Out
Introducing the new and updated version of MSP360 Explorer for macOS. We’ve listened to your feedback and are glad to present the latest version of our application. Continue reading
How to Mitigate BYOD Problems
“Bring your own device”, or BYOD, is a situation where a company's employees use personal devices to access corporate network resources or applications. These devices typically include mobile phones, tablets, and laptops. The BYOD approach can occur intermittently, meaning that some employees enter corporate resources from time to time, without notifying their system administrators. In such cases, ”bring your own device” can be a serious security issue for the company. Continue reading
MSP Mergers and Acquisitions: Key Ways to Prepare
Mergers and acquisitions, or M&A for short, is a great way to enter the MSP business or to increase your customer base. On the other hand, you might want to leave the business if you're tired of it or if you feel like there's nothing more you want to achieve. In this article, we will overview how to get ready for mergers and acquisitions, and where you can find a good deal. Continue reading