We’re excited to introduce MSP360 Managed Backup 7.0, with the new Backup Storage Browser feature, the ability to seamlessly add network shares to the backup plan source directly from the management console, Windows Server restore directly to cloud-based virtual machines, an Overdue status for endpoints on the Computers page, and the ability to authorize computers in a single user flow with a new Authorize group action. Continue reading
Why You Should Switch from Microsoft RDP to MSP360 Connect
With the number of people working remotely consistently growing, the importance of having a remote desktop solution has grown as well. These solutions have to provide an opportunity to help users in the same way as if the administrator was dealing with the issue in person, as workplaces are often decentralized and specialists might struggle to be in a given place at a given time. Along with this, the remote desktop service has to be secure, as vital data might be transmitted during sessions. Continue reading
SLA vs. SLO vs. SLI: The Difference Explained
As a modern-day managed services provider, you should know that the key is not which services or solutions you provide. It is how you deliver your services. This means that, at any given moment and during the whole lifetime of your company, you should strive towards achieving operational excellence. Continue reading
News You Might’ve Missed. May 2021
What's new this month in the news for MSPs?
Microsoft acquires Linux distribution maker Kinvolk; AWS introduces Saas Boost, an open-source toolkit; AWS launches App Runner for container management; Google and CrowdStrike join hands, and more. Continue reading
6 Crucial Tips for Creating an SLA
A service level agreement, or SLA for short, is one of the contracts between a managed services provider and their client. This contract can either guide your client about the right way to communicate with you or lead you to penalties or court. Continue reading
How to Test Your Backups: A Comprehensive Guide
Some believe that backups are a routine that should be set and forgot about. Such people also believe that ransomware attacks, downtime caused by hardware failures, and human mistakes that lead to data loss are things that happen to people in the news, or topic starters on Reddit – in other words, to someone else. Continue reading
3 Ways to Acquire Your First Three Customers
When you’re starting from scratch, building your customer base takes time. No matter what industry you’re in, a solid customer base doesn’t happen overnight. Continue reading
Types of Malware Attacks MSPs Should Protect Clients From
As MSPs continue to upscale their clients’ cybersecurity resources, cybercriminals are seemingly not taking it lying down. They are, instead, increasingly responding with more sophisticated types of malware attacks. Continue reading
Threat and Vulnerability Management for MSPs
Security threats come in a dizzying area of shapes and sizes. They range from malware, to improperly configured IAM policies, to malicious insiders and beyond.
How can you identify and remediate so many different types of threats? The answer is threat and vulnerability management. Here’s a primer on how threat and vulnerability management works, and why you may wish to add it to the list of managed services that you offer as an MSP. Continue reading
MSP360 Connect 2.5 (Formerly Remote Desktop): Major Security Update
We are excited to announce the release of version 2.5 of MSP360 Connect (Formerly Remote Desktop), with awesome new security enhancements and features, performance and usability improvements.
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You’re Not the Only MSP Owner with These Three Fears
It doesn’t matter who you are or how successful you may be, nobody is completely fearless in business. While you may be able to manage your fears more successfully than others (and thriving small-business owners do), we all have them; however, what’s important for you as a small-business owner is that you’re able to recognize that and learn how to not only identify your fears but face them. Continue reading
MSP360 Backup 7.1 with GFS Retention Policy
We are happy to announce that MSP360 Backup 7.1 is now available. With this release, we introduce the Grandfather-Father-Son retention policy that allows you to set up additional backup retention rules to avoid loss of vital data.
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