We’re thrilled to introduce MSP360 RMM 2.2, the latest version of our remote monitoring and management software. This release brings impactful updates, including the RMM Alert Profiles for streamlined alert configuration and control, the ability to trigger post-actions from alerts, and support for software installation directly from a network share or local disk. It also includes several other enhancements designed to optimize your workflow. Continue reading
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Prepare Your Clients and Yourself for Power Outages
With severe weather conditions causing power outages with increased frequency, it makes sense for businesses to take proactive steps to protect their operations. MSPs have an important role to play in this process, since businesses commonly look to their MSPs to help them survive a power outage. Continue reading
MSP360 RMM Named a Finalist for CRN’s 2021 Tech Innovator Awards
CRN has named MSP360 RMM as a finalist for the CRN’s 2021 Tech Innovator Awards in the MSP/MSSP Platforms category. Continue reading
Protecting Backups From Ransomware: What MSPs Can Do
It would have been hard to miss the rapid rise in ransomware attacks hitting businesses of every size. Over the past year, attacks have crippled hospitals, schools, government organizations and more. What’s more, high-profile attacks have hit major national infrastructure or supply chain organizations like the Colonial Pipeline, Kaseya, meatpacking company JBS and more. Continue reading
3 Ways to Simplify Patch Management for MSPs
When a customer turns care of their environment over to a trusted partner like a managed services provider (MSP), they’re looking for them to take care of some of the most critical elements of their environment, such as patching. Continue reading
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Patch Management Documentation Program That Will Enhance Your SLA
Patch management might seem like an unnecessary process, until the very first patch deployment goes wrong. When your production environment is affected, the downtime is critical for the whole company. And it becomes even more critical if your MSP clients are affected and your SLA obligations and your reputation are at stake. Continue reading
New Backup Format, GFS, Restore Verification in MSP360 Managed Backup
We have been working hard for the past months and are happy to announce that the new MSP360 Managed Backup 5.2 is finally here! This massive milestone release introduces the new backup format, which allows for a number of amazing features. Continue reading
How to Easily Set Up Remote Desktop Connection on Windows
Only a couple of years ago, we couldn’t imagine remote work being that common. Both businesses and individuals now enjoy the opportunities it offers. If you need something from a remote computer, it’s not necessary to get it in person; you can access the machine via one of the dedicated services, regardless of how far away it is. Continue reading
News You Might’ve Missed. September 2021
What's new this month in the news for MSPs? Storage capabilities extended by Google Cloud providing more choices for data replication; 'OMIGOD' Microsoft Azure weaknesses show users vulnerable to attackers; REvil cybercriminal gang back on the dark web; and more. Continue reading
Guide to Vendor Risk Assessment
There are several types of vendor-related risks that you should be aware of. And although the risk of being compromised due to a successful hack of your vendor or partner is certainly possible, it is among the least probable on that list. In this article, we will overview the main types of risks that you should keep in mind. We will also help you to create a methodology and a workflow to embed vendor risk management techniques to help you pick the best one for the job. Continue reading
What MSPs Should Know About Zero-Day Exploits
When it comes to protecting clients from cyberattacks, a zero-day exploit can be an MSP’s biggest enemy. A zero-day is a computer software vulnerability that remains undetected by either the vendor or the user until it is activated by the attackers. Continue reading
Introducing MSP360 Backup 7.2
Here at MSP360, we are constantly improving our Backup software and adding new features to make your backup routines more convenient and reliable. In this guide, we introduce the new version of MSP360 Backup, version 7.2, with an important Immutability feature. Read on to learn more. Continue reading
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