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| 5 min read

How Deep Learning Is Changing the Cybersecurity Space

The advancement of technology over the past decade, particularly in artificial intelligence (AI), has created incredible new opportunities for managed services providers (MSPs) that help support clients with their technology needs, as well as the potential to leverage these technologies for their us

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| 2 min read

Two-Factor Authentication with MSP360 Control for iOS and Android

We’re excited to introduce a new update to the MSP360 Platform! With version 6.4, we are adding native two-factor authentication with MSP360 Control application for iOS and Android.

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| 3 min read

Why Single-Pane-of-Glass Software Is Ideal for MSPs

One of the crucial factors for any business leader to consider is the tools they’re putting in place to deliver excellent outcomes. This is especially true for a managed service provider (MSP), as the tools they use provide the foundation for the technology and services they can offer customers.

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| 8 min read

News You Might’ve Missed. December 2022

What's new this month in the news for MSPs? Amazon DataZone launched by AWS, simplifying enterprise data management; Rackspace says ransomware attack caused outage; healthcare targeted in Royal ransomware group attack surge; MoneyMonger malware exploiting Flutter’s UI

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| 3 min read

Introducing MSP360 RMM 1.5

Starting with version 1.5, MSP360 RMM goes to a new level by adding Linux support, new RMM policies for Windows patch management, and SNMP monitoring. Thus, MSP360 RMM now has extended support for Windows, macOS, and Linux devices.

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| 1 min read

Introducing Web-Based Remote Access (Beta)

We are pleased to announce that web-based remote access (beta) is out! You can now establish a remote connection via a browser directly from the MSP360 console without having to install the MSP360 Connect application on the computer from which

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| 3 min read

Simple Ways MSPs Can Build Recurring Revenue

When building a successful managed services provider (MSP) practice, the core is consistently delivering customers the best technology and services possible. But, regarding the business side, it is all about building recurring revenue, which allows the MSP to fuel its operations and ensure stable, l

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| 5 min read

MSP Sales Skills

The pandemic has seriously disrupted the MSP sales process in recent years, and while we navigate the new normal, it is still uncertain how much longer we will all have to put up with this. What are the top sales

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| 2 min read

Why MSPs Need Boots-on-the-Ground Salespeople

While a managed services provider (MSP) may be largely focused on technology and services, spreading the word about those offerings is essential in order to continue growing the business. One key way to do that is to have strong sales practices to prospect for and engage with potential customers.

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| 7 min read

News You Might’ve Missed. November 2022

What’s new this month in the news for MSPs? New Azure Cosmos DB vulnerability disclosed by Microsoft; phishing attack compromises 130 Dropbox GitHub repositories; FBI says Hive ransomware attacked over 1,300 businesses, extorting $100m, and more.

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| 2 min read

Why MSPs Get a Bad Rap From Techs, and How to Change That

Hiring the best talent is one of the most assured ways for a managed services provider (MSP) to deliver top-notch services and technology solutions to its customers. However, a talent shortage of millions of qualified IT staff and more experienced

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