We’re excited to introduce MSP360 Managed Backup 7.0, with the new Backup Storage Browser feature, the ability to seamlessly add network shares to the backup plan source directly from the management console, Windows Server restore directly to cloud-based virtual machines, an Overdue status for endpoints on the Computers page, and the ability to authorize computers in a single user flow with a new Authorize group action. Continue reading
Some say that disaster recovery is not that different from backup. Others try to implement a "set it and forget it" backup and disaster recovery solution. And both of these positions are a great way to lose corporate data. Why? Continue reading
For small managed services providers, there's typically no need to think about a promotion plan or implementing a tiered structure in their teams. Everyone does everything they can to solve the client's problem. And sometimes, there's no difference between a support team member, a salesperson, and an on-site engineer, since all these roles are carried out by the owner of the company. Continue reading
Before the pandemic, there was a never-ending debate concerning whether or not, as an MSP, you should hire remote employees. Some said that remote employees are less willing to communicate with the rest of the team, so they are difficult to onboard and less effective during working hours. Continue reading
VPNs, or virtual private networks, are trending more than ever with the rise of remote work. But how can a managed service provider take full advantage of what VPNs offer? The needs may be many, but they all boil down to two very common factors - accessibility and security. Continue reading
When it comes to reducing cybersecurity risk, the human element is key. All it takes is a single click on a malicious link or an accidental download of an infected file and an attack can begin to spread across an entire organization. Continue reading
2021 was a banner year for ransomware, which is a type of malicious software that encrypts files, disrupts the operations of companies, and asks for a ransom in exchange for the release of the data. Attacks have devastated companies of all shapes and sizes, and crippled hospitals, fuel pipelines, food supply organizations and more. Continue reading
With the MSP360 Managed Backup 5.6 release, we’re introducing a new offering for AWS Unified Billing users. Continue reading
We are happy to announce the release of MSP360 RMM 1.2, which introduces some major updates to the current version. The latest version is inspired by your valuable feedback and feature requests. Below are the most important updates: Continue reading
Looking back over the past few years, one of the most formative technology trends has been the proliferation of devices in the workplace and the advent of bring your own device (BYOD).
BYOD is the movement to bring your own technology, devices, computers and phones to the office, rather than leveraging corporate-owned devices. Continue reading
Business needs are becoming more complex by the day, as are IT infrastructures. Struggling to keep up with the pace of change in technology, internal IT teams are drowning. The opportunity for MSPs offering co-managed IT services is significant. Continue reading
Yesterday the Apache Foundation released an emergency update for a critical zero-day vulnerability in Log4j, a logging tool included in almost every Java application. Continue reading
