We’re thrilled to introduce MSP360 RMM 2.2, the latest version of our remote monitoring and management software. This release brings impactful updates, including the RMM Alert Profiles for streamlined alert configuration and control, the ability to trigger post-actions from alerts, and support for software installation directly from a network share or local disk. It also includes several other enhancements designed to optimize your workflow. Continue reading
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New Backup Management with Backup Storage and Quick Restore
With MSP360 Managed Backup 6.1, we’re introducing major improvements to the Computers / Remote Management page, and the new Backup Storage tab and Quick Restore feature, which work for both online and offline workstations and servers. Continue reading
5 Steps for Excellent Customer Support
It’s one thing to land a new customer, it’s a whole other task to keep them around for the long term. That’s where it becomes more important than ever for a managed services provider (MSP) to deliver excellent customer support alongside its technology and services to keep those customers around for the long haul. Continue reading
Getting Started with MSP360 and Deep Instinct
In this guide, we will overview the integration with Deep Instinct and explain how to install and use it. Continue reading
Most Advanced Data Protection Strategy With MSP360 and Deep Instinct
MSP360 has always been a security-first company. We understand that the technology landscape has evolved into a highly connected, automated environment, which exponentially increases businesses’ risk of exposure. Continue reading
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Should You Build Your Own Business Website or Should You Hire Someone?
As customers begin to do their research on managed service providers (MSPs) they want to work with, the search often starts at the MSP’s website. For that reason, an MSP must put its best foot forward when offering an informative website that stands out from the pack and clearly describes why they are the best provider to choose. Continue reading
Introducing MSP360 Managed Backup 6.0
Starting with version 6.0, MSP360 Managed Backup goes to a new level by adding an encryption password recovery service, and immutability (object lock) with Backblaze B2. Continue reading
News You Might’ve Missed. August 2022
What's new this month in the news for MSPs? AWS introducing new data storage features, says Amazon; IoT Core service retired by Google Cloud; Google making VMTD malware detection service available to all; Yanluowang gang breaches Cisco; Blackbyte ransomware gang’s resurgence accompanied by new multi-layered approach to attacks; and Zepplin ransomware may now encrypt devices in multifarious ways. Continue reading
Backblaze B2 Ransomware Protection, Available In MSP360 Managed Backup
MSP360 Managed Backup currently offers immutability for Amazon S3 and Wasabi Hot Cloud storage, which restricts any malicious, unwanted or unauthorized changes to your data, and provides a significant leap forward in keeping your data safe from even the most advanced cyber attacks, including ransomware. In release 6.0, we’ve added the immutability (object lock) feature to Backblaze B2 storage. Continue reading
Cybersecurity Insurance: How It Works and What Plans are Available
Smart IT teams and managed service providers know that they should back up data in order to restore systems to a secure state quickly following a successful cyberattack. But sometimes, backups alone aren’t enough to prevent major damage. There could still be steep financial fallout from a cyberattack, due to loss of revenue, damage to reputation, or legal claims. Continue reading
MSP360 Expands Its Channel Program With Advantage Partner Program
The channel has always been an integral part of MSP360’s success over the past 10 years with over 9 thousand partners currently being supported within our Advantage Partner Program. Our partners have helped us rapidly scale up our operations locally and abroad in order to support new workloads and new challenges in even the most remote regions of the world. Continue reading
Five Things MSPs Should Never Share with Their Clients
Introduction
Sharing is caring. Well, this is tricky for service providers. Naturally, as an MSP, your first inclination may be to share everything. You want to keep your clients happy, right? Continue reading
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