We’re thrilled to introduce MSP360 RMM 2.2, the latest version of our remote monitoring and management software. This release brings impactful updates, including the RMM Alert Profiles for streamlined alert configuration and control, the ability to trigger post-actions from alerts, and support for software installation directly from a network share or local disk. It also includes several other enhancements designed to optimize your workflow. Continue reading
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New Backup Format: Forever Forward Incremental & Intelligent Retention
We're excited to introduce MSP360 Managed Backup 6.3, which comes with Forever Forward Incremental Backup and Intelligent Retention. This addition to the New Backup Format helps significantly reduce costs. Continue reading
3 Reasons Why You Should Reconsider Your Endpoint Protection
With so many types of solutions designed to secure your customers’ endpoints from cyberattack, it may be time to take a step back and see if there’s a better way. Continue reading
News You Might’ve Missed. October 2022
What's new this month in the news for MSPs? Google Cloud adds new automation capabilities and cybersecurity; Google LLC introduces new software security products and VMS mainframe modernization; Microsoft’s September data breach possibly exposes customer information; and more. Continue reading
The Difference Between Attended and Unattended Remote Support
Remote desktop solutions are used everywhere – from remote work and learning to remote IT support. Using a remote desktop tool, you can connect to remote computers and solve many problems from anywhere. Continue reading
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Firing a Customer: Here’s What MSPs Should Know
When building a successful managed services provider (MSP) business, a lot of the focus naturally tends to be on adding new customers to expand the business. However, if an MSP wants to accelerate its growth, it should also consider when it might be appropriate to remove customers from its lineup. Continue reading
Cyber Insurance: 5 Important Things MSPs Must Know
As an MSP offering cybersecurity services and engaging with customers about securing their environment, you’re going to need to know a thing or two about cyber insurance. Continue reading
Why Selling Cybersecurity to the SMB is still a Challenge
As MSPs look for ways to get through to SMBs that aren’t seeing the need for cybersecurity services, the answer lies in shifting the conversation away from technology. Continue reading
5 Steps to One-Person MSP Success
One could argue that there has never been a better time to start and grow a managed services provider (MSP) business. The market has continued to expand, with the global managed services market valued at $152 billion in 2020 and expected to reach $274 billion by 2026 — an incredible opportunity for any new potential business owner. Continue reading
Introducing MSP360 RMM 1.4
We’re excited to announce that, starting from version 1.4 MSP360 RMM has become even more powerful, with support for macOS, scheduled RMM tasks, a PowerShell Script Library, and an RMM alerts history page. Continue reading
News You Might’ve Missed. September 2022
What's New This Month in the News for MSPs? Google Cloud launches new storage and services; new analytics and security capabilities for Google Cloud launches; VMware says new ChromeLoader variants pose severe risks; and more. Continue reading
What Are the Key Factors to Building a Profitable MSP Stack?
Building a successful managed services provider (MSP) business is about providing top-notch customer support and services and helping clients to improve their technology capabilities. However, to be able to do that, an MSP needs the right tools to support its customers. Continue reading
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