We’re excited to introduce MSP360 Managed Backup 7.0, with the new Backup Storage Browser feature, the ability to seamlessly add network shares to the backup plan source directly from the management console, Windows Server restore directly to cloud-based virtual machines, an Overdue status for endpoints on the Computers page, and the ability to authorize computers in a single user flow with a new Authorize group action. Continue reading
What's new this month in the news for MSPs? New Azure Cosmos DB vulnerability disclosed by Microsoft; phishing attack compromises 130 Dropbox GitHub repositories; FBI says Hive ransomware attacked over 1,300 businesses, extorting $100m, and more. Continue reading
Hiring the best talent is one of the most assured ways for a managed services provider (MSP) to deliver top-notch services and technology solutions to its customers. However, a talent shortage of millions of qualified IT staff and more experienced technicians is making it harder than ever for MSPs to find the talent they need at a price they can afford. Continue reading
Customers rely on MSPs to provide important and often sensitive IT services, and many MSPs are hesitant to move those services to an outsourced model. Data security is extremely important and sometimes customers can feel their proprietary data is being “shared”. Letting outsourced employees handle critical customer requests opens up risks that many managers aren’t comfortable with. Will the outsourced employee handle private information responsibly? Will they have the skills to service my customers? Will there be communication issues? Continue reading
A zero-day vulnerability is a security flaw in an operating system, application, or device that typically has been identified by threat actors, may or may not have been disclosed to or by the software vendor that created the software with the flaw, and has not yet been patched. Continue reading
With the release of MSP360 Managed Backup for Microsoft 365 and Google Workspace 3.0, we have updated the retention policy configuration process and improved the user interface of the web control panel. Continue reading
Possibly the most important aspect of the Managed Service Providers job is protecting their customers from data loss, which can strike at any time and impact productivity and revenue.
In addition to cybersecurity measures that manage user authentication and access control, keeping critical data secure and available at all times requires a comprehensive, regularly tested backup and recovery strategy. Continue reading
We're excited to introduce MSP360 Managed Backup 6.3, which comes with Forever Forward Incremental Backup and Intelligent Retention. This addition to the New Backup Format helps significantly reduce costs. Continue reading
With so many types of solutions designed to secure your customers’ endpoints from cyberattack, it may be time to take a step back and see if there’s a better way. Continue reading
What's new this month in the news for MSPs? Google Cloud adds new automation capabilities and cybersecurity; Google LLC introduces new software security products and VMS mainframe modernization; Microsoft’s September data breach possibly exposes customer information; and more. Continue reading
Remote desktop solutions are used everywhere – from remote work and learning to remote IT support. Using a remote desktop tool, you can connect to remote computers and solve many problems from anywhere. Continue reading
When building a successful managed services provider (MSP) business, a lot of the focus naturally tends to be on adding new customers to expand the business. However, if an MSP wants to accelerate its growth, it should also consider when it might be appropriate to remove customers from its lineup. Continue reading
