We’re excited to introduce MSP360 Managed Backup 7.0, with the new Backup Storage Browser feature, the ability to seamlessly add network shares to the backup plan source directly from the management console, Windows Server restore directly to cloud-based virtual machines, an Overdue status for endpoints on the Computers page, and the ability to authorize computers in a single user flow with a new Authorize group action. Continue reading
When it comes to making technology investments in 2024, what are some of the most impactful areas that managed services providers (MSPs) can evaluate to grow their business? One clear emerging category is automation, which has seen incredible advancements and promise for MSP businesses in recent years. Continue reading
In today's digital age, data is king. From business-critical files to personal documents, everything is stored electronically. With so much data at risk, it is crucial to have a solid backup and recovery plan in place to ensure that you never lose any of your valuable digital assets. One of the most crucial aspects of data backup is server backup. In this post, we will explore what server backup is and why it’s so important.
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The advancement of technology over the past decade, particularly in artificial intelligence (AI), has created incredible new opportunities for managed services providers (MSPs) that help support clients with their technology needs, as well as the potential to leverage these technologies for their use. Continue reading
We’re excited to introduce a new update to the MSP360 Platform! With version 6.4, we are adding native two-factor authentication with MSP360 mobile application for iOS and Android. Continue reading
One of the crucial factors for any business leader to consider is the tools they're putting in place to deliver excellent outcomes. This is especially true for a managed service provider (MSP), as the tools they use provide the foundation for the technology and services they can offer customers. Continue reading
What's new this month in the news for MSPs? Amazon DataZone launched by AWS, simplifying enterprise data management; Rackspace says ransomware attack caused outage; healthcare targeted in Royal ransomware group attack surge; MoneyMonger malware exploiting Flutter’s UI to steal personal information and blackmail victims; hackers get access to third-party cloud storage in latest LastPass data breach; and federal civilian executive branch breached by Iranian hackers using Log4Shell vulnerability.
Starting with version 1.5, MSP360 RMM goes to a new level by adding Linux support, new RMM policies for Windows patch management, and SNMP monitoring. Thus, MSP360 RMM now has extended support for Windows, macOS, and Linux devices. Continue reading
We are pleased to announce that web-based remote access (beta) is out! You can now establish a remote connection via a browser directly from the MSP360 console without having to install the MSP360 Connect application on the computer from which you need to connect. Moreover, you can now connect to multiple remote devices simultaneously in separate browser windows. Continue reading
When building a successful managed services provider (MSP) practice, the core is consistently delivering customers the best technology and services possible. But, regarding the business side, it is all about building recurring revenue, which allows the MSP to fuel its operations and ensure stable, long-term growth. Continue reading
The pandemic has seriously disrupted the MSP sales process in recent years, and while we navigate the new normal, it is still uncertain how much longer we will all have to put up with this. What are the top sales talents your team needs in order to succeed, so that your MSP firm can expand, since growth requires sales? Continue reading
While a managed services provider (MSP) may be largely focused on technology and services, spreading the word about those offerings is essential in order to continue growing the business. One key way to do that is to have strong sales practices to prospect for and engage with potential customers. Continue reading
