We’re thrilled to introduce MSP360 RMM 2.2, the latest version of our remote monitoring and management software. This release brings impactful updates, including the RMM Alert Profiles for streamlined alert configuration and control, the ability to trigger post-actions from alerts, and support for software installation directly from a network share or local disk. It also includes several other enhancements designed to optimize your workflow. Continue reading
Real-Time Backup Functionality is at Your Service
MSP360 Backup's new real-time backup feature, called Near Continuous Data Protection (Near CDP), has been released! We warmly thank everyone who took the survey and shared their feedback with us to help create this feature.
Over the past few months, we have carefully studied our customers' use cases and started a work scope to improve the real-time backup feature. Now, the fruits of that work are ready to use.
Previously, using the Real-Time Backup feature was not recommended, but times have changed. The following issues have been worked out and solved:
- Shared folders
- NAS storage
- Microsoft Office files.
The updated functionality has already been released within the latest version of MSP360 Backup for Windows. To learn more about the changes, read this blog post.
Azure Blob Rehydration Support in MSP360 Backup 6.1.3
MSP360 Backup 6.1.3 offers the full support of the Azure blob rehydration feature which enables the prompt restore of your data from archived blob to online tier within 1 hour.
Update your MSP360 Backup to the latest version and use your Azure storage more efficiently than ever.
Q2 in Review: Celebrating a Successful Second Quarter
We’re celebrating a strong Q2 2019 with our leading backup-as-a-service platform. We experienced 51 percent year-over-year revenue growth and a 19 percent expansion in our customer base, setting us up for a truly exciting and successful year. Continue reading
Annual Customer Survey Results
In the middle of June, we asked our Managed Backup Service clients to take part in an annual Customer Survey. To make it more fun, we decided to raffle 3 iPads. Overall 565 customers took part in the survey and here are the 3 winners. Continue reading
MSP Voice Episode 60 – “The Right Tools for the Job” with Marvin Bee
My guest this week is Marvin Bee of MB Systems in Ft. Lauderdale, FL. Marvin has been in business for himself for over 20 years. Marvin initially got started because he saw an opportunity at his previous employer that his employer didn’t want to pursue. Continue reading
Introducing MSP360 Backup 6.1.1
MSP360 Backup 6.1.1 minor release adds important new features, including:
- Master password security improvement
- Storage providers revision
- Performance improvements.
Continue reading
Master Password Feature Improvement in MSP360 Backup 6.1.1
MSP360 Backup 6.1.1 is equipped with the improved master password feature.
With a master password feature enabled, all storage credentials, backup and restore plan configurations, settings are encrypted and secured with a signature. Any unauthorized actions will require to provide the master password.
The feature provides the following improvements:
- Command Line Interface is now can be protected with a master password
- Unauthorized copying of configuration files is protected with PStore (Protected storage)
- Manual setting changes will require to provide the master password
- Password reset feature is introduced.
To Configure Master Password Settings
1. In the application menu, select Options.
2. Switch to the General tab.
3. To specify the master password for accessing the application on each run, select the Protect console with master password check box.
4. Specify the password in the Master Password field, then in confirm in the Confirm password field.
5. To expand the master password protection for CLI usage, select Protect CLI with master password check box.
6. Click Apply.
Using Master Password in Command Line
Once a master password protection feature is expanded to CLI usage, you must use a master password to execute any CLI command.
To do it, use the -mp argument in any command.
To request the trial license under master password protection, use the following command:
cbb activateLicense -email "email" -edition "ultimate" -trial -mp [yourpass]
where [yourpass] is a master password.
Reset Master Password
If you forgot your master password, you can reset it.
Once you run the Backup for Windows protected with a master password, in the dialog box, click Reset master password, then click Yes.
Note that once a master password is reset, all other passwords used in MSP360 Backup (for example, passwords for storage destination access), will be reset as well for security reasons.
In case of setting modifications are detected, accept them or decline in the Unauthorized Changes Detected dialog box:
MSP360 Exibits at CompTIA ChannelCon in Las Vegas
Meet our team in Las Vegas, Nevada on August 5-7 for ChannelCon, the industry’s big event that connects leading solution providers, vendors, distributors, IT professionals, and media. Continue reading
Introducing MSP360 Connect (Formerly Remote Desktop) 2.2
We are excited to announce new performance and usability improvements to MSP360 Connect, along with awesome new features, with the release of version 2.2.
CloudBerry Lab Becomes MSP360 Under New Leadership
CloudBerry Lab, the leading provider of multi-cloud data backup and recovery solutions, has announced rebranding under the new name MSP360 and the appointment of Brian Helwig as CEO. Continue reading
MSP360 at the ASCII SMB IT Summit
Thinking of attending ASCII SMB IT Success Summit in Denver on July 24-25? Well, guess what. MSP360 will be there as a sponsor and part of the vendor lineup. Meet David Gugick (VP Product Management) and Doug Hazelman (VP Technical Marketing, MSP Voice host) who will be representing MSP360 at the event. Continue reading