Customer referrals are a powerful way for managed service providers (MSPs) to bring in new business. In fact, a potential customer is four times more likely to make a purchase when referred by a friend or colleague.
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Why MSPs Need to Prioritize Employee Retention Strategies
What is the core of what makes a managed services provider (MSP) successful? Some might say the technology and services they offer, which is partially true. However, what truly sets one MSP apart from the next is its people, who bring the expertise and the customer service to make the business thrive. Continue reading
How MSPs Are Leveraging AI to Stay Ahead of the Game
If you have read the news lately, you can’t have missed that artificial intelligence (AI) is all the rage for businesses and individuals worldwide. With recent advancements in AI technology, consumers and businesses are looking for ways to utilize the tools to help them grow and try new things. Continue reading
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How Zero Trust Can Help MSPs Anticipate and Mitigate Security Threats
With the rise of sophisticated cyber threats, organizations need to be proactive in ensuring the security of their data and systems. Being reactive is no longer enough, and businesses must take preemptive steps to safeguard their assets. Managed service providers (MSPs) have a crucial role to play in this regard, and one of the most effective ways they can proactively protect their customers' data is by implementing zero trust. Continue reading
How MSPs Can Effectively Educate Customers on Ransomware Prevention
Without a doubt, managed services providers (MSPs) are responsible at some level for educating their customers on one of the biggest threats in today’s threat landscape — ransomware. As experts in the field of cybersecurity, MSPs should be able to properly educate their customers on this growing threat and the tools needed to protect themselves. But how should MSPs go about doing so? Continue reading
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The Importance of Proactive Cybersecurity
It’s easy to get too complacent with any security, and nowhere is this truer than cybersecurity. Cyberattacks can occur at almost any time, anywhere, in any quantity. Attackers are often relatively safe from consequences and free to use failed cyberattacks as learning experiences for their next attempts. Continue reading
The Power of Content Marketing for MSPs
With increasing competition in the managed services provider (MSP) industry, you must have a strong marketing strategy to compete effectively. If done successfully, marketing can be the piece that sets you apart from your competitors, especially in a market valued at $267.3 billion. While a good marketing strategy involves many facets, content marketing is one crucial element. Continue reading
Cybersecurity Trends in 2024 — Everything You Should Know
As technology evolves at an unprecedented rate, so do the associated threats and cyber risks. Cybersecurity is becoming increasingly important for businesses of all sizes in 2024, and managed services providers (MSPs) must proactively identify and address emerging cybersecurity trends. Continue reading
Introducing Updated Web-Based Remote Access
We are pleased to inform you that significant enhancements have been made to web-based remote access. The latest update includes some vital features, including clipboard sharing, multi-monitor and remote sound support. Continue reading
ChatGPT 101 for MSPs: Understanding the Benefits and Potential Threats
One of the hottest new technologies on the market in 2023 so far is ChatGPT. This artificial-intelligence-powered chatbot has incredible capabilities around answering questions, creating content, monitoring networks, automation, and more. Continue reading
Is Now a Good Time to Sell Your MSP?
Some say it has never been a better time to build a managed services provider (MSP) business. By some estimates, the market for global managed services is expected to reach $274.2 billion by 2026, up from $152.05 billion in 2020. This is an incredible market opportunity for any business owner with the skills and know-how to take advantage. Continue reading
Cyberstorage and Immutable Data: A Match Made in Heaven
In today's world, data is an invaluable asset for businesses, individuals, and organizations. The amount of data generated daily is staggering, and the need to store, access, and protect this data has become a top priority. One of the most significant challenges in data management is ensuring data integrity and security. This is an essential area for managed services providers (MSPs) to support customers as cyber threats grow and reliance on data is more significant than ever. Continue reading
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