We’re excited to announce that Remote Desktop has a new name, MSP360 Connect, and it’s more powerful than ever. MSP360 Connect is our simple and secure remote administration and support product. Continue reading
The Power of Content Marketing for MSPs
With increasing competition in the managed services provider (MSP) industry, you must have a strong marketing strategy to compete effectively. If done successfully, marketing can be the piece that sets you apart from your competitors, especially in a market valued at $267.3 billion. While a good marketing strategy involves many facets, content marketing is one crucial element. Continue reading
Cybersecurity Trends in 2024 — Everything You Should Know
As technology evolves at an unprecedented rate, so do the associated threats and cyber risks. Cybersecurity is becoming increasingly important for businesses of all sizes in 2024, and managed services providers (MSPs) must proactively identify and address emerging cybersecurity trends. Continue reading
Introducing Updated Web-Based Remote Access
We are pleased to inform you that significant enhancements have been made to web-based remote access. The latest update includes some vital features, including clipboard sharing, multi-monitor and remote sound support. Continue reading
ChatGPT 101 for MSPs: Understanding the Benefits and Potential Threats
One of the hottest new technologies on the market in 2023 so far is ChatGPT. This artificial-intelligence-powered chatbot has incredible capabilities around answering questions, creating content, monitoring networks, automation, and more. Continue reading
Is Now a Good Time to Sell Your MSP?
Some say it has never been a better time to build a managed services provider (MSP) business. By some estimates, the market for global managed services is expected to reach $274.2 billion by 2026, up from $152.05 billion in 2020. This is an incredible market opportunity for any business owner with the skills and know-how to take advantage. Continue reading
Cyberstorage and Immutable Data: A Match Made in Heaven
In today's world, data is an invaluable asset for businesses, individuals, and organizations. The amount of data generated daily is staggering, and the need to store, access, and protect this data has become a top priority. One of the most significant challenges in data management is ensuring data integrity and security. This is an essential area for managed services providers (MSPs) to support customers as cyber threats grow and reliance on data is more significant than ever. Continue reading
MSP Sales Cadence: Key Things to Learn
A sales cadence is a structured approach to reaching out to potential customers and moving them through the sales process. For managed service providers (MSPs), having a clear and effective sales cadence can be crucial to building a successful business. In this blog post, we'll discuss some key things to consider when developing a sales cadence for your MSP. Continue reading
Backup to Elevate a Cybersecurity Offering to a Cyber Resilience Offering
Those MSPs offering customers solely cybersecurity services to give protection from cyberattack are missing out on an opportunity to strengthen two of their offerings, while improving their customers’ operational availability. Continue reading
Why Dark Web Monitoring Should Be Top of Mind for MSPs
Cyber threats are on the rise worldwide, with attacks in 2021 causing an estimated $6 trillion in damages. That figure is only expected to rise further in the years to come, costing an estimated $10.5 trillion in damages to businesses worldwide by 2025. These damages affect businesses large and small, and in every flavor and type of industry — no one is immune. Continue reading
One Ransomware Gang Down, More to Go: It’s not Time to Be Complacent
Recently, the international community saw a significant victory in the fight toward a safer and more secure cyberspace. The Department of Justice announced it had, in partnership with other organizations, successfully taken down the Hive ransomware network. Continue reading
Will Ransomware Drive Innovation in 2024?
Cyber-threats were at an all-time high in 2023, with ransomware attacks in many cases leading the way in terms of both number of attacks and impact. Attacks in 2022 grabbed headlines, with incidents at Colonial Pipeline, Kaseya, JBS Foods, and countless other businesses. Those attacks continued throughout 2023, impacting state and local governments, schools, hospitals, and more. Continue reading