We’re excited to announce that Remote Desktop has a new name, MSP360 Connect, and it’s more powerful than ever. MSP360 Connect is our simple and secure remote administration and support product. Continue reading
Lessons from MOVEit-Related Breaches: Essential Takeaways for MSPs
In the ever-evolving landscape of cybersecurity threats, managed services providers (MSPs) are critical in safeguarding their clients' data and infrastructure. The latest instance of how your clients can be vulnerable to these cyber risks emerged recently with MOVEit, a popular software with vulnerabilities that have now impacted more than 20 million victims worldwide. Continue reading
Patching up the Network: MSPs Must Start with Device Identification
When it comes to increasing cybersecurity, patching known vulnerabilities is one of the easiest ways an organization can make a big difference in improving its risk posture against today’s biggest threats. According to one survey by the Ponemon Institute, 57 percent of attack victims said their breach could have been prevented if they had just installed an available patch. Continue reading
Adaptation and Innovation: MSP Response to Continuing WFH Scenarios
As we move past the pandemic, many companies are considering their long-term remote work strategies. Some are encouraging (or even forcing in some cases) employees to come back into the office, while others are moving towards a more permanent hybrid or fully remote working model after realizing it is a model that works for them. Continue reading
Verizon 2023 Data Breach Report: Soaring Cost of Ransomwarer
The world has witnessed an alarming surge in ransomware incidents in recent years, leaving businesses across various sectors reeling from significant monetary losses and reputational damage. The recently released Verizon 2023 Data Breach Investigations Report sheds light on the severity of this escalating threat, emphasizing the urgent need for robust cybersecurity measures. Continue reading
Why Cyber Insurance Is Crucial for MSP Clients: An Unavoidable Necessity
In today’s interconnected and digital world, businesses of all types, sizes, and industries are more reliant than ever on technology and data across every piece of what they do. While these advancements bring new potential for growth and innovation, they also mean that the risk of cyber threats is ever-present and greater. Continue reading
The Impact of Generative AI on MSP Customer Experience and Satisfaction
Over the past few years — and especially in the last few months — artificial intelligence (AI) has risen to the top of the headlines and is increasingly being incorporated into the technology around us daily. Continue reading
Why MSPs Need to Prioritize Employee Retention Strategies
What is the core of what makes a managed services provider (MSP) successful? Some might say the technology and services they offer, which is partially true. However, what truly sets one MSP apart from the next is its people, who bring the expertise and the customer service to make the business thrive. Continue reading
How MSPs Are Leveraging AI to Stay Ahead of the Game
If you have read the news lately, you can’t have missed that artificial intelligence (AI) is all the rage for businesses and individuals worldwide. With recent advancements in AI technology, consumers and businesses are looking for ways to utilize the tools to help them grow and try new things. Continue reading
How Zero Trust Can Help MSPs Anticipate and Mitigate Security Threats
With the rise of sophisticated cyber threats, organizations need to be proactive in ensuring the security of their data and systems. Being reactive is no longer enough, and businesses must take preemptive steps to safeguard their assets. Managed service providers (MSPs) have a crucial role to play in this regard, and one of the most effective ways they can proactively protect their customers' data is by implementing zero trust. Continue reading
How MSPs Can Effectively Educate Customers on Ransomware Prevention
Without a doubt, managed services providers (MSPs) are responsible at some level for educating their customers on one of the biggest threats in today’s threat landscape — ransomware. As experts in the field of cybersecurity, MSPs should be able to properly educate their customers on this growing threat and the tools needed to protect themselves. But how should MSPs go about doing so? Continue reading
The Importance of Proactive Cybersecurity
It’s easy to get too complacent with any security, and nowhere is this truer than cybersecurity. Cyberattacks can occur at almost any time, anywhere, in any quantity. Attackers are often relatively safe from consequences and free to use failed cyberattacks as learning experiences for their next attempts. Continue reading