We’re excited to announce that Remote Desktop has a new name, MSP360 Connect, and it’s more powerful than ever. MSP360 Connect is our simple and secure remote administration and support product. Continue reading
Beyond Technology: How Immutable Backup Builds Trust for MSPs
In today’s digital landscape, where our technology is more important than ever to our daily and working lives, the security and integrity of data have taken center stage. However, this data is increasingly under attack from cybercriminals and other bad actors looking to steal or corrupt it, making the need for data protection more important than ever before. Continue reading
The Educational Content in MSP Marketing: From Workshops to Seminars
In today's rapidly evolving landscape of MSPs, competition is fierce and differentiation is key. As technology continues to shape industries and markets, you are faced with the challenge of not only showcasing your technical prowess but also building trust and credibility among potential clients. Continue reading
Spotlighting Cyber Risks: Key Takeaways from the 2023 Ransomware Report
In the always-evolving landscape of cybersecurity, staying ahead of the latest threats is more important than ever. The year 2023 has brought new challenges and alarming trends, particularly in the realm of ransomware attacks. The recently released "2023 State of Ransomware Report" by Malwarebytes Threat Intelligence has shed light on the severity of the situation, revealing an unprecedented surge in cyber threats that demand our immediate attention. Continue reading
Lessons from MOVEit-Related Breaches: Essential Takeaways for MSPs
In the ever-evolving landscape of cybersecurity threats, managed services providers (MSPs) are critical in safeguarding their clients' data and infrastructure. The latest instance of how your clients can be vulnerable to these cyber risks emerged recently with MOVEit, a popular software with vulnerabilities that have now impacted more than 20 million victims worldwide. Continue reading
Patching up the Network: MSPs Must Start with Device Identification
When it comes to increasing cybersecurity, patching known vulnerabilities is one of the easiest ways an organization can make a big difference in improving its risk posture against today’s biggest threats. According to one survey by the Ponemon Institute, 57 percent of attack victims said their breach could have been prevented if they had just installed an available patch. Continue reading
Adaptation and Innovation: MSP Response to Continuing WFH Scenarios
As we move past the pandemic, many companies are considering their long-term remote work strategies. Some are encouraging (or even forcing in some cases) employees to come back into the office, while others are moving towards a more permanent hybrid or fully remote working model after realizing it is a model that works for them. Continue reading
Verizon 2023 Data Breach Report: Soaring Cost of Ransomwarer
The world has witnessed an alarming surge in ransomware incidents in recent years, leaving businesses across various sectors reeling from significant monetary losses and reputational damage. The recently released Verizon 2023 Data Breach Investigations Report sheds light on the severity of this escalating threat, emphasizing the urgent need for robust cybersecurity measures. Continue reading
Why Cyber Insurance Is Crucial for MSP Clients: An Unavoidable Necessity
In today’s interconnected and digital world, businesses of all types, sizes, and industries are more reliant than ever on technology and data across every piece of what they do. While these advancements bring new potential for growth and innovation, they also mean that the risk of cyber threats is ever-present and greater. Continue reading
The Impact of Generative AI on MSP Customer Experience and Satisfaction
Over the past few years — and especially in the last few months — artificial intelligence (AI) has risen to the top of the headlines and is increasingly being incorporated into the technology around us daily. Continue reading
Why MSPs Need to Prioritize Employee Retention Strategies
What is the core of what makes a managed services provider (MSP) successful? Some might say the technology and services they offer, which is partially true. However, what truly sets one MSP apart from the next is its people, who bring the expertise and the customer service to make the business thrive. Continue reading
How MSPs Are Leveraging AI to Stay Ahead of the Game
If you have read the news lately, you can’t have missed that artificial intelligence (AI) is all the rage for businesses and individuals worldwide. With recent advancements in AI technology, consumers and businesses are looking for ways to utilize the tools to help them grow and try new things. Continue reading