Customer referrals are a powerful way for managed service providers (MSPs) to bring in new business. In fact, a potential customer is four times more likely to make a purchase when referred by a friend or colleague.
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AI’s Double-Edged Sword: Why MSPs Must Educate End Users
October is Cybersecurity Awareness Month, meaning we all need to take extra steps to educate ourselves on the latest cybersecurity threats and technology trends. This year, one topic that managed services providers (MSPs) should consider is the rapidly rising world of artificial intelligence (AI) and how that could impact your approach to cybersecurity for yourself and your clients. Continue reading
Malicious Links: VIPRE Reports 85% Phishing Email involvement Q2 2023
In an increasingly digital world, email remains one of the most essential means of communication for individuals and organizations. However, as our reliance on email grows, so does the sophistication and prevalence of cyber threats targeting our inboxes. A new report highlights how bad our threat landscape has become — and how important it is for managed services providers (MSPs), organizations, and individuals to take extra steps to protect themselves. Continue reading
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Beyond Technology: How Immutable Backup Builds Trust for MSPs
In today’s digital landscape, where our technology is more important than ever to our daily and working lives, the security and integrity of data have taken center stage. However, this data is increasingly under attack from cybercriminals and other bad actors looking to steal or corrupt it, making the need for data protection more important than ever before. Continue reading
The Educational Content in MSP Marketing: From Workshops to Seminars
In today's rapidly evolving landscape of MSPs, competition is fierce and differentiation is key. As technology continues to shape industries and markets, you are faced with the challenge of not only showcasing your technical prowess but also building trust and credibility among potential clients. Continue reading
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Spotlighting Cyber Risks: Key Takeaways from the 2023 Ransomware Report
In the always-evolving landscape of cybersecurity, staying ahead of the latest threats is more important than ever. The year 2023 has brought new challenges and alarming trends, particularly in the realm of ransomware attacks. The recently released "2023 State of Ransomware Report" by Malwarebytes Threat Intelligence has shed light on the severity of the situation, revealing an unprecedented surge in cyber threats that demand our immediate attention. Continue reading
Lessons from MOVEit-Related Breaches: Essential Takeaways for MSPs
In the ever-evolving landscape of cybersecurity threats, managed services providers (MSPs) are critical in safeguarding their clients' data and infrastructure. The latest instance of how your clients can be vulnerable to these cyber risks emerged recently with MOVEit, a popular software with vulnerabilities that have now impacted more than 20 million victims worldwide. Continue reading
Patching up the Network: MSPs Must Start with Device Identification
When it comes to increasing cybersecurity, patching known vulnerabilities is one of the easiest ways an organization can make a big difference in improving its risk posture against today’s biggest threats. According to one survey by the Ponemon Institute, 57 percent of attack victims said their breach could have been prevented if they had just installed an available patch. Continue reading
Adaptation and Innovation: MSP Response to Continuing WFH Scenarios
As we move past the pandemic, many companies are considering their long-term remote work strategies. Some are encouraging (or even forcing in some cases) employees to come back into the office, while others are moving towards a more permanent hybrid or fully remote working model after realizing it is a model that works for them. Continue reading
Verizon 2023 Data Breach Report: Soaring Cost of Ransomwarer
The world has witnessed an alarming surge in ransomware incidents in recent years, leaving businesses across various sectors reeling from significant monetary losses and reputational damage. The recently released Verizon 2023 Data Breach Investigations Report sheds light on the severity of this escalating threat, emphasizing the urgent need for robust cybersecurity measures. Continue reading
Why Cyber Insurance Is Crucial for MSP Clients: An Unavoidable Necessity
In today’s interconnected and digital world, businesses of all types, sizes, and industries are more reliant than ever on technology and data across every piece of what they do. While these advancements bring new potential for growth and innovation, they also mean that the risk of cyber threats is ever-present and greater. Continue reading
The Impact of Generative AI on MSP Customer Experience and Satisfaction
Over the past few years — and especially in the last few months — artificial intelligence (AI) has risen to the top of the headlines and is increasingly being incorporated into the technology around us daily. Continue reading
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