Customer referrals are a powerful way for managed service providers (MSPs) to bring in new business. In fact, a potential customer is four times more likely to make a purchase when referred by a friend or colleague.
Featured post
Change layout
MSP Infographics: the Main Managed IT Service Business Insights
Recently we have performed a survey across MSP360 customers offering managed IT services to their clients to understand the current MSP market situation and essential needs better. More than 180 MSPs attended the survey and expressed their thoughts on the most vital aspects of the managed services market. And we are glad to present the result of this survey below as the infographics. We hope you will find it helpful. Continue reading
The vCIO Process: What MSPs Should Know
Not every business is large enough to have its own CIO, so instead of employing someone, an MSP or a contractor is oftentimes hired to fill the role. While MSPs are properly trained in the services and offerings they provide, they aren’t always well equipped to tackle the business challenges CIOs face daily. By understanding how CIOs transform businesses, managed services providers can improve how they manage technical environments and deliver business results effectively as vCIOs. Continue reading
Don’t miss new articles!
Thank you for subscribing!
MSP Voice Episode 51 – “If You Don’t Ask, You Don’t Get“
Corey runs 5K Technical Services out of Plano, TX. 5K specializes in engineering/architecture firms but also does work with local non-profits. Having spent time working for some big tech companies, Corey decided it was time to branch out on his own and start up 5K. While Corey started his career on the technical side, he eventually chose to focus more on the management (non-technical) as his career progressed. Continue reading
How to Prevent Spear Phishing Attacks
Spear phishing attacks are executed through the use of electronic or email communications. Targeted phishing may impact an individual, corporation, or business, depending upon the objectives and intentions of its perpetrators. Cybercriminals may launch spear-phishing attacks for the following reasons: Continue reading
Don’t miss new articles!
Thank you for subscribing!
Social Engineering Prevention
When you think of a modern-day hacker, chances are you picture a shady character camped out behind a sea of monitors, working all day and night to infiltrate networks and systems through fancy coding and password cracking.
MSP Voice Episode 48 – “Talking YouTube” with Tom Lawrence
This is our 1 year anniversary week for the MSP Voice podcast!
And this week I was thrilled to have Tom Lawrence back on the podcast. Tom was our first guest and also our most popular. We calculated our top 10 episodes/guests for the first year and Tom came out on top!
MSP Voice Episode 47 – “Is Anybody a True MSP?” with Craig Pollack
Craig runs an MSP in the Los Angeles area and has been in business for 28 years. When they started out, FPA did Accounting systems, custom programming, and infrastructure support, now they basically just do infrastructure support (MSP). While FPA now has 25 staff members, Craig still does a majority of the sales and marketing. Continue reading
MSP Voice Episode 46 – “Preparing for Disaster“ with Arismonty Beat
Arismonty “Monty” is in the Dominican Republic and has built a business by just focusing on a few core services instead of trying to offer everything. With natural disasters like hurricanes and earthquakes, data protection and continuity services are their main offering. Eridani focuses on building trust with their clients and that is paying off in referrals. Continue reading
MSP Voice Episode 45 – “It’s not 9 to 5” with Jorge Prieto
This week we have Jorge Prieto out of Texas. Jorge has been in services for 14 years and joined forces with his friend about 3 years ago and business has been great. Like most, Jorge started out with break-fix but now almost all of his clients are on a monthly contract. Continue reading
MSP Voice Episode 44 – “Securing Albuquerque” with Joshua Liberman
Heading out to California to work in the oil and gas industry, Joshua found himself jobless after an explosion in the refinery he was supposed to be working at. While doing odd jobs and temp work, he stumbled onto an opportunity setting up a PC for the temp agency. Working inside appealed to Joshua so he spent the rest of the summer doing PC setups. Continue reading
MSP Voice Episode 43 “Plan your Business” with George Monroy
George Monroy is based out of San Antonio, TX. His route to becoming an MSP started out as being a temp at a company. When that company let go all of their temps, he was actually “hired” back as a consultant. Starting out as part-time, the opportunity eventually grew to his only client until the company was purchased. He then moved to San Antonio and started up his own IT services business. Continue reading
Load more