Blog Articles

Like many things in life, reading is oftentimes low on our priority lists, but it shouldn’t be, especially if you’re an MSP owner who’s looking to generate new business. Continue reading

Adding a new PC, endpoint or user is a common task for MSPs. As clients’ business needs change and evolve, they may take on new hires or expand their business portfolio — updates that require adding more machines to their existing network. Continue reading

What's new this week in the news for MSPs? We may be in quarantine, but that doesn't stop security breaches and malware attacks.
AWS offers hybrid service Outposts and accuses Pentagon of giving a do-over to Microsoft, Finastra gets hit by a security breach, and more. It's been a busy week! Let's see what's going on.

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One of the biggest challenges in transitioning employees to a work-from-home environment is giving them access to the applications and data that they run on their workstations in the office. It's usually not practical (or secure) for employees to take their physical workstations with them when they switch to working from home. Trying to have employees install work applications on their personal, at-home computers is equally problematic.

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The global cybersecurity landscape is evolving and continues to grow more dangerous by the day. More and more hackers are exploiting the relationship between organizations and their MSPs to compromise IT assets. Continue reading

It’s no secret that data breaches and all kinds of cybercrimes have become the norm these days. In the past few years, data breaches have resulted in major fines and legal fees for discount retail chains, a few banks, and several entertainment networks from around the world. Continue reading

The recent COVID-19 outbreak has forced many companies and governmental institutions to ask their employees to work from home. At first, that might sound like a brilliant idea, but most people are not used to working away from their offices. There are a lot of distractions at home and it might not be easy to switch into work mode when there are no co-workers or management around. This article will provide you with tips on how to stay productive and organize a comfortable home office.

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While MSPs predominantly prioritize expanding their hardware and software resources, it turns out their clients tend to see things differently. Numerous research studies have established that MSP customers consider service experience to be the most important aspect. Continue reading

The recent coronavirus outbreak has led to one more loophole in your customers’ protection against phishing techniques. Hackers are impersonating health organizations to persuade users to download an infected file or leave their credentials on scam websites. Continue reading

What are tech companies doing instead of the conferences they're canceling due to the coronavirus? All that and more in this week's news for MSPs.

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Even when they must, many MSPs refuse to raise prices. Instead of generating more MRR to cover additional costs, these business owners settle for decreasing profit margins. They don’t have to, but they do. For them, they’d rather not have difficult conversations with clients about price increases. If this sounds like you, there are steps you can take to ease your way into these sensitive discussions. Continue reading