Customer referrals are a powerful way for managed service providers (MSPs) to bring in new business. In fact, a potential customer is four times more likely to make a purchase when referred by a friend or colleague.
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7 Ideas for MSPs While Working From Home
If you think working from home is a waste of time, think again. You might be missing out on some of the true gems this unique situation offers. Working from an office or going to customer sites can help MSPs stay super-busy, but they may not get a lot done. Continue reading
Not Offering Anti-Phishing Training? Why Not?
With phishing attacks on the rise, businesses of all sizes are falling victim to the proliferation of scammers in today’s world. Assisting your clients with identifying these types of attacks not only protects them from external threat actors but also shows your added value as an expert in the field.
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News You Might’ve Missed. 7-10 April
What's new this week in the news for MSPs? Amazon releases its new application for Windows migrations, Microsoft buys corp.com, a PSA on fake Zoom installers, and phishing scammers are impersonating some prominent government officials. Let's see what's going on.
5 Common Misconceptions MSPs Have About Data Security
Introduction to Data Security
Sometimes, it can feel as if half the job of running an MSP is working as an unpaid cybersecurity consultant to clients. Speak to anyone in the industry, and they can tell you scary stories about clients who wanted passwords disabled, encryption “turned off”, or backups “made invisible”. Continue reading
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Understanding and Managing Projects for MSPs
MSPs offer two basic types of services: Projects and support.
Whereas support services involve ongoing efforts, projects are specific tasks of limited scope -- such as the setup of new servers or the replacement of a phone system. Projects require careful planning and scheduling to get right and complete within the agreed-upon timeframe. Continue reading
MSP360’s Response to COVID-19: A Message from CEO Brian Helwig
The whole world has changed due to the pandemic. Many companies are making their best to help others to withstand the impact. At MSP360 we are also developing a solution to help our customers. Read on for the official message from MSP360 CEO, Brian Helwig.
Are You Selling Your MSP Services on Price or Quality?
MSPs have always faced sales challenges. Overcoming sales objections isn’t something many MSP owners enjoy handling. They’d rather focus their efforts elsewhere. But here’s the good news: MSPs can overcome one of the most common sales objections by simply tweaking their approach to sales. Continue reading
Content Marketing Tips from a Seasoned MSP
Want to get started with content marketing for your MSP business? Keep reading for tips from Thomas Lawrence of Lawrence Systems, a seasoned MSP who has built an extensive content marketing operation. In this article, which is based on an interview with Thomas, you’ll find critical tips on what works and what doesn’t when it comes to content marketing for MSPs. Continue reading
News You Might’ve Missed. 30 March – 03 April
What's new in the news this week for MSPs? Another week in quarantine and shutdown for many of us. Amazon releases its investigator service for general use, and Microsoft rebrands Office365. Meanwhile, hackers and other breaches predominate. The world is moving ahead, with lots of changes afoot. Let’s see what's going on.
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Stop Losing Customers Before It’s Too Late
Imagine that you have just lost a customer. While this is not a reason for an immediate panic attack, customers leave and it’s the reality for every business, this is a sign that not all processes in your managed IT business are running smoothly.
How MSPs Offer Cloud Implementation to Customers
Cloud services are shaking up every industry on a global scale. From mid-market to large organizations, the cloud’s popularity is gaining, due to big data, privacy concerns, and other safety and security issues.
According to a recent study by Gartner, the public cloud services market will grow another 17 percent in 2020, reaching $266.4 billion, and this growth is picking up speed. Continue reading
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